Salesforce Quality Assurance I

Agility Technologies Inc; Reston (VA); Remote; USD 90,000 - 120,000; Full time

Benefits offered by this job

401(k) matching

Dental insurance

Health insurance

Paid time off

Parental leave

Vision insurance

Job summary

Agility Technologies Inc. is seeking a Salesforce Quality Assurance I to execute detailed test cases validating FedRAMP Moderate/High security controls, accessibility standards, and AI/Agentforce output integrity. This remote role requires 5+ years QA experience with Salesforce Government Cloud, ISTQB/CRM certs, and U.S.

citizenship with Public Trust eligibility. You will plan and develop tests, perform automated testing with Selenium/JIRA, track defects, and collaborate across teams to ensure

Qualifications

• Salesforce knowledge: Strong understanding of Salesforce platform features, modules, and architecture.
• 5+ years of QA experience with at least 3 years on Salesforce Government Cloud; Salesforce Certified Administrator and ISTQB Foundation Level required; U.S. Citizen with Public Trust eligibility
• Testing Methodologies: Experience with Agile/Scrum, Waterfall, DevOps, and QA best practices.
• Automation Tools: Proficiency in test automation tools and frameworks.
• Bug Tracking: Familiarity with tools like JIRA for defect management.
• Analytical & Problem-Solving Skills: Ability to identify issues early and propose effective solutions.
• Communication: Strong written and verbal communication skills for reporting and collaboration.
• Proficient in enterprise testing tools (Provar, Selenium, Copado Robotic Testing) and Agile/SAFe environments using Jira or Azure DevOps

Responsibilities

• Test Planning & Case Development: Create and maintain detailed test plans and test cases based on business requirements, user stories, and functional specs.
• Manual & Automated Testing: Execute both manual and automated tests using tools like Selenium, JIRA, or other automation frameworks.
• Defect Identification & Tracking: Identify, document, and log bugs or defects in a bug tracking system; verify fixes and ensure no regressions.
• Regression & Performance Testing: Perform regression testing to confirm new changes do not break existing functionality; conduct performance and security testing.
• Collaboration: Work with developers, business analysts, project managers, and stakeholders to review requirements, validate designs, and ensure alignment with business needs.
• Compliance & Standards: Ensure adherence to organizational policies, industry standards, data privacy, and accessibility guidelines.
• Reporting: Provide clear, detailed test result reports to stakeholders and track QA metrics.

Skills

Salesforce Knowledge

QA Experience

Testing Methodologies

Automation Tools

Bug Tracking

Analytical Skills

Communication

Enterprise Testing

Tools

Jira

Selenium

Copado Robotic Testing

Provar

Azure DevOps

Job description

Benefits

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Parental leave
• Vision insurance

Salesforce Quality Assurance I executes detailed test cases validating FedRAMP Moderate/High security controls, Section 508 accessibility compliance, and AI/Agentforce output integrity (hallucination/bias detection)

Core Responsibilities

• Test Planning & Case Development: Create and maintain detailed test plans and test cases based on business requirements, user stories, and functional specs.
• Manual & Automated Testing: Execute both manual and automated tests using tools like Selenium, JIRA, or other automation frameworks.
• Defect Identification & Tracking: Identify, document, and log bugs or defects in a bug tracking system; verify fixes and ensure no regressions.
• Regression & Performance Testing: Perform regression testing to confirm new changes do not break existing functionality; conduct performance and security testing.
• Collaboration: Work with developers, business analysts, project managers, and stakeholders to review requirements, validate designs, and ensure alignment with business needs.
• Compliance & Standards: Ensure adherence to organizational policies, industry standards, data privacy, and accessibility guidelines.
• Reporting: Provide clear, detailed test result reports to stakeholders and track QA metrics.

Key Skills & Qualifications

• Salesforce Knowledge: Strong understanding of Salesforce platform features, modules, and architecture.
• 5+ years of QA experience with at least 3 years on Salesforce Government Cloud; Salesforce Certified Administrator and ISTQB Foundation Level required; U.S. Citizen with Public Trust eligibility
• Testing Methodologies: Experience with Agile/Scrum, Waterfall, DevOps, and QA best practices.
• Automation Tools: Proficiency in test automation tools and frameworks.
• Bug Tracking: Familiarity with tools like JIRA for defect management.
• Analytical & Problem-Solving Skills: Ability to identify issues early and propose effective solutions.
• Communication: Strong written and verbal communication skills for reporting and collaboration.
• Proficient in enterprise testing tools (Provar, Selenium, Copado Robotic Testing) and Agile/SAFe environments using Jira or Azure DevOps

This is a remote position.