Quality Assurance Technician - Night Shift

American Society for Quality; Hot Springs (AR); On-site; USD 24,000 - 35,000; Full time

Benefits offered by this job

Health benefits

401K with match

ESPP

Paid vacation and holidays

Job summary

Primo Brands in Hot Springs, AR is seeking a Quality Assurance/Laboratory support professional to troubleshoot water processing equipment and perform laboratory testing for quality and safety. You will support bottling/packaging operations and assist with validation to meet regulatory requirements.

The role emphasizes QA procedures, sanitation, and collaboration with production teams. Strong English communication skills and GMP/HACCP knowledge are essential for success.

Qualifications

• College-level education in a science-related field such as food science, microbiology, biology, chemistry, or a related discipline preferred.
• Previous experience performing basic laboratory procedures.
• Exposure to Quality Assurance or Production in a food or beverage manufacturing environment preferred, but not required.
• Ability to work independently and collaboratively within a team environment.
• Strong communication and interpersonal skills, with experience working in a team-based setting.
• Experience with sanitation programs and microbiological control systems preferred.
• Working knowledge of GMPs and HACCP principles.
• Proficiency with Microsoft Office applications; SAP experience is a plus.

Responsibilities

• Troubleshoot basic water processing equipment and systems, including pumps, valves, and piping.
• Troubleshoot water sanitation equipment and systems, including CIP equipment.
• Support water bottling and packaging operations, with a primary focus on quality assurance and food safety testing.
• Support validation activities to help ensure production lines and processes meet applicable quality, food safety, and regulatory requirements.
• Perform basic laboratory testing, including pH, turbidity, conductivity, and related analyses.
• Prepare and process microbiological samples for testing and evaluation.
• Create spiked samples to support proficiency testing and quality verification activities.
• Review and monitor daily quality data collected from production operators.
• Conduct water sensory evaluations, including taste and odor assessments.
• Follow site safety standards and quality KPIs.
• Support site and corporate quality programs and continuous improvement initiatives.
• Communicate test results, quality deviations, and improvement opportunities to team members and other stakeholders as appropriate.
• Provide training support related to quality assurance processes and procedures.

Skills

Quality Assurance

Laboratory Testing

Communication skills

GMPs HACCP

Microsoft Office

SAP experience

Education

Science-related degree

Tools

SAP

Job description

Overview

Primo Brands is a leading branded beverage company in North America with a focus on healthy hydration. We are proud to offer an extensive and iconic portfolio of highly recognizable, sustainably sourced, and conveniently packaged branded beverages distributed across more than 150,000 retail outlets.

Factory Location: Hot Springs, AR

Compensation: $21.42 / hour

$0.50 per hour increases following successful 90-day and 180-day reviews.

Shift Differential: Additional 6%-8% of the base hourly rate for eligible hours worked.

Schedule: Night shift, 6:00 PM to 6:00 AM, following a 2-2-3 rotating schedule.

Benefits of working for Primo Brands:

• Health Benefits: Medical, prescription, dental, vision, flexible spending account (FSA), dependent care flexible spending account (FSA, heath savings account (HSA)
• Retirement/Investing: 401K with a 5% match, Employee Stock Purchase Plan (ESPP)
• Insurance: Employee Life Insurance, short and long-term disability, critical illness, hospital indemnity, accident insurance, spouse/domestic partner/child life insurance, accidental death and dismemberment
• Other great benefits: Employee discounts, save on auto, home, and pet insurance, tuition reimbursement, paid vacation and sick time, 9 paid holidays and 3 paid floating holidays, paid leave for when you have a baby, adopt a child, or become a foster parent, legal services, identity theft protection, employee assistance program (EAP), adoption reimbursement benefit, FEDlogic, commuter benefits

Responsibilities

• Troubleshoot basic water processing equipment and systems, including pumps, valves, and piping.
• Troubleshoot water sanitation equipment and systems, including Clean-in-Place (CIP) equipment.
• Support water bottling and packaging operations, with a primary focus on quality assurance and food safety testing.
• Support validation activities to help ensure production lines and processes meet applicable quality, food safety, and regulatory requirements.
• Perform basic laboratory testing, including pH, turbidity, conductivity, and related analyses.
• Prepare and process microbiological samples for testing and evaluation.
• Create spiked samples to support proficiency testing and quality verification activities.
• Review and monitor daily quality data collected from production operators.
• Conduct water sensory evaluations, including taste and odor assessments.
• Follow site safety standards and quality Key Performance Indicators (KPIs).
• Support site and corporate quality programs and continuous improvement initiatives.
• Communicate test results, quality deviations, and improvement opportunities to team members and other stakeholders as appropriate.
• Provide training support related to quality assurance processes and procedures.

Qualifications

• College-level education in a science-related field such as food science, microbiology, biology, chemistry, or a related discipline preferred.
• Previous experience performing basic laboratory procedures.
• Exposure to Quality Assurance or Production in a food or beverage manufacturing environment preferred, but not required.
• Ability to work independently and collaboratively within a team environment.
• Strong communication and interpersonal skills, with experience working in a team-based setting.
• Experience with sanitation programs and microbiological control systems preferred.
• Working knowledge of food safety and food defense requirements, regulatory and audit environments, microbiological testing, manufacturing controls, and related systems.
• Ability to effectively interact with internal stakeholders to support workflow and operational objectives.
• Exposure to fluid processing operations and sanitation science principles.
• Understanding of Good Manufacturing Practices (GMPs) and HACCP principles.
• Proficiency with Microsoft Office applications; SAP experience is a plus.
• Demonstrated commitment to safe work practices, quality standards, and timely execution of responsibilities.
• Ability to troubleshoot issues and make sound decisions that support quality and operational excellence.
• Ability to lift and/or move up to 40 pounds and remain on your feet for extended periods throughout the workday.

Candidates must possess strong English language skills to effectively communicate with customers and provide exceptional service. Proficiency in English is essential for understanding customer needs, resolving inquiries, and collaborating with team members.

Primo Brands’ established portfolio includes billion-dollar brands Poland Spring® and Pure Life®, premium brands like Saratoga® and Mountain Valley®, regional leaders such as Arrowhead®, Deer Park®, Ice Mountain® Ozarka®, and Zephyrhills®, purified brands, Primo Water® and Sparkletts®, and flavored and enhanced brands like Splash® and AC+ION®. Our extensive direct-to-consumer offerings and industry-leading line-up of innovative water dispensers create consumer connectivity through recurring water purchases across Water Direct, Water Exchange, and Water Refill. At Primo Brands, our more than 11,000 associates are at the heart of what we do and deliver on our mission to provide healthy hydration to consumers wherever, however and whenever they want it. We believe in fostering a respectful culture, which values our associates who are deeply invested in quality hydration, our communities, and the sustainability of our packaging and water sources for generations to come.

Primo Brands is proud to be an Equal Opportunity and Affiantive Action employer, seeking to create a welcoming and diverse environment. We do not discriminate based on race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.