Quality Technician: Drive Process Quality & Compliance

Vertiv Co; Anderson (SC); On-site; USD 65,000 - 90,000; Full time

Job summary

Vertiv Co in the United States is seeking a Quality Assurance professional to drive NCR/8D-based improvements in a manufacturing environment. You will audit processes, manage non-conformances, and coordinate with engineering, production, and vendors to ensure product compliance and COPQ reduction.

Required are a high school diploma or GED, 3–5 years in technical QA, and strong communication and documentation skills. Some travel to vendors/clients may be needed.

Qualifications

• High school diploma or GED is required.
• 3-5 years' experience in an advanced technical QA position in a manufacturing environment preferred.
• 3-5 years' experience quality related document control preferred.
• 3-5 years' experience using measuring tools (calipers, micrometers, and/or tape measures) to do in-depth quality checks.
• Must be willing to learn the entire production line where you are assigned.
• Quality related certifications and training highly preferred (Lean Manufacturing, Six Sigma, Kaizen, etc.).
• Excellent communication skills, both verbal and written, and strong attention to detail.
• Ability to handle pressure and request resources when necessary.
• Ability to work as a member of a team in a team-oriented environment.
• Ability to plan and organize your responsibilities according to needs of the company.
• Strong prioritization skills.
• Demonstrated tenacious problem-solving ability in an organized manner using 8D/NCR methodology.
• Experience with Data Collection and SPC.
• Ability to read engineering drawings and measure or test product to determine conformance.
• Trained on Internal Auditor.
• Proficient in Microsoft Word and Excel. Teachable to grow reporting skills.
• Ability to occasionally travel to vendors and clients to handle NCR's.
• Ability to interact with multiple people at different levels to resolve quality issues.
• Must act in the best interest of E&I to clients and suppliers.

Responsibilities

• Maintain positive, progressive, and productive attitude toward plant targets and objectives regarding reliability, accountability, safety, integrity, quality, and productivity as a unified goal.
• Utilize the NCR process and 8D approach to building quality into the processes.
• Internally Audit daily work activities within the organization to identify non-conformances in process that require sustained correction.
• Expeditionally Initiate, Manage-by-Priority, and Close out NCR's.
• Escalate repeated non-conformances or advanced level problems to QA Engineers.
• Measures cost of poor quality and number of customer complaints.
• Manages external complaints and handles RGA's.
• Transfers all NCR corrective actions to FMEA critical controls and adds those controls to Groups control plan.
• Ensures all associates in respective area are competently trained and practicing proper operating procedures.
• Identifies opportunities to builds quality into the products and processes.
• Liaise closely with engineering, production, safety, vendors to ensure product compliance.
• Engage in any improvements which seek to drive the COPQ down.
• Assist development of a fully documented SOP's for all activities within the organization.
• Deliver training for any new quality improvement.
• Controls feedback from first and second party MS audits.

Skills

Attention to detail

Communication skills

Teamwork

Problem solving

Prioritization

Ability to learn production processes

Education

High school diploma or GED

Lean Six Sigma training

Kaizen training

Tools

Microsoft Word

Microsoft Excel

Job description

Vertiv Co in the United States is seeking a Quality Assurance professional to drive NCR/8D-based improvements in a manufacturing environment. You will audit processes, manage non-conformances, and coordinate with engineering, production, and vendors to ensure product compliance and COPQ reduction.

Required are a high school diploma or GED, 3–5 years in technical QA, and strong communication and documentation skills. Some travel to vendors/clients may be needed.