Team Member II - Order Fulfillment

JCB North America; Pooler (GA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Paid time off

Job summary

JCB North America in Pooler, GA is seeking a full-time technician to install attachments and parts, and to inspect and repair machines to meet JCB Global standards. The role involves processing work orders, identifying required parts, and coordinating retrofit work.

Flexibility and reliable, safety-minded performance are essential, with possible 12-hour shifts. Outdoor work in varied conditions, with emphasis on quality and customer satisfaction.

Qualifications

• Experience with machine work orders and parts installation.
• Identify and order parts required to complete repairs or modifications.
• Assist with retrofit and rework of customer orders.
• Knowledge of hydraulics, pneumatics and/or electronics.
• Must pass drug screen and background checks.
• Adhere to safety procedures and standard operating instructions.

Responsibilities

• Process machine work orders.
• Installation of attachments and parts.
• Identify and order parts required to complete repairs or modifications of all JCB equipment prior to shipment.
• Assist with retrofit and rework of customer’s orders as necessary.
• Machine troubleshooting and adjustment.
• Operate in a safe manner.
• Adhere to standard operating procedures.
• Other duties as assigned.

Skills

Hydraulics/Pneumatics/Electronics

Communication

Detail-oriented

Multi-tasking

Equipment operation

Flexibility

Safety compliance

PPE adherence

Job description

Company Profile

With over 80 years of innovation, JCB is the world’s largest privately owned manufacturer of construction and agricultural equipment. Operating 23 manufacturing facilities across four continents—including the United States, the United Kingdom, India, and Brazil—JCB produces a diverse portfolio of more than 300 products. These include telescopic handlers, backhoe loaders, excavators, wheel loaders, compact excavators, skid steer loaders, compact track loaders, access aerial work platforms, rough terrain forklifts, and tractors.

Company Profile

With over 80 years of innovation, JCB is the world’s largest privately owned manufacturer of construction and agricultural equipment. Operating 23 manufacturing facilities across four continents—including the United States, the United Kingdom, India, and Brazil—JCB produces a diverse portfolio of more than 300 products. These include telescopic handlers, backhoe loaders, excavators, wheel loaders, compact excavators, skid steer loaders, compact track loaders, access aerial work platforms, rough terrain forklifts, and tractors.

At the heart of JCB’s success are its people. As a family-owned business, we are accountable to our customers—not shareholders—which gives us the flexibility to focus on long-term innovation and delivering real value. This independence allows us to continuously develop advanced technologies and integrate them into equipment designed to perform in the toughest environments while maximizing customer productivity.

At JCB, we stand behind our products—and our name—with pride and commitment to quality.

Position Purpose

This position is responsible for performing installation of attachments and parts while ensuring consistent product quality is delivered to customers.This position is also responsible for both the inspection and repair of imported and work order modified machines to meet JCB Global standards.

Position Type

Full Time, Non-Exempt

Location

JCB North America, 2000 Bamford Blvd, Pooler, GA 31322

Benefits And Other Compensation

JCB offers a comprehensive benefits package, including medical, dental, and vision insurance; 401 (k) retirement plan; paid time off and paid holidays.

Major Tasks, Responsibilities & Key Accountabilities

• Process machine work orders
• Installation of attachments and parts
• Identify and order parts required to complete repairs or modifications of all JCB equipment prior to shipment
• Assist with retrofit and rework of customer’s orders as necessary
• Machine troubleshooting and adjustment
• Operate in a safe manner.
• Adhere to standard operating procedures.
• Other duties as assigned

Minimum Qualifications

• Process machine work orders
• Installation of attachments and parts
• Identify and order parts required to complete repairs or modifications of all JCB equipment prior to shipment
• Assist with retrofit and rework of customer’s orders as necessary
• Machine troubleshooting and adjustment
• Operate in a safe manner.
• Adhere to standard operating procedures.
• Must pass any drug screens, background checks, and any pre-employment tests, which will be conducted in accordance with applicable law.

Preferred Qualifications

Three to five years of working knowledge in the trade

Knowledge, Skills, Abilities & Competencies

• Knowledge of hydraulics, pneumatics and/or electronics
• Effective communication and problem-solving skills
• Detail oriented and self-directed
• Ability to multi-task while maintaining a sense of urgency
• Ability to operate all JCB manufactured equipment or demonstrated ability to learn
• Flexible with work activities
• Ability to perform in a high-pressure environment and work well with other team members
• Must wear protective eyewear and safety shoes at all times

Job Conditions

• Outdoor weather conditions.
• Subject to noise and temperature changes.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to:

• Must be able to work flexible schedule, including but not limited to 12-hour shifts/7 days a week.
• Must be able to regularly lift and/or move up to 10lbs, frequently and/or move up to 35lbs, and occasionally lift and/or move up to 50lbs.
• Must be able to perform continuous, repetitious physical activities.This activities may involve fine movements or large motions.
• Must be able to grasp/pinch small items, reach out and up, and turn wrist.
• Must be capable of keeping pace with current production speed.
• Must be able to push/pull with reasonable force.
• Must be able to perform the following requirements of bending, stooping, climbing, kneeling, and standing for extended periods of time.
• Must be able to work in multiple climates including hot/cold temperatures, and dusty environment.

Equal Opportunity Employer

JCB is an equal employment opportunity (EEO) employer in accordance with applicable federal, state, and local laws. JCB complies with applicable state and local laws governing non‑discrimination in employment at every location where the company has facilities. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability statute, or any other characteristic protected under federal, state, and local laws.

EEO EMPLOYER/VET/DISABLED.

Reasonable Accommodation Statement

JCB complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact the JCB Human Resources team at [e-mail].

JCB Inc. is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, JCB offers many job opportunities outside of the U.S., which can be found through our website at https://www.jcb.com/en-gb/about/careers.

Disclaimer: This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to the job.