Quality Assurance Technician

Prinova USA; Hanover Park (IL); On-site; USD 66,125,000 - 74,390,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Employer paid STD and LTD

HSA and FSA

Paid Maternity and Paternity Leave

PTO

Employer paid Basic Life Insurance

401(k) & Roth with employer match

Eight Paid Holidays + 3 Floating

Voluntary - Critical Illness, Hospital

Personal growth including training and

Job summary

Prinova USA is seeking a Quality Assurance Technician I to support quality assurance programs and regulatory compliance at our Hanover Park warehouse. You will ensure adherence to GFSI standards, GMPs, and HACCP while maintaining product quality and meeting customer expectations.

Responsibilities include reviewing documentation, releasing materials, investigating quality issues, and performing environmental testing. The role requires 1–2 years in QA/QC or operations in food, with HACCP preferred.

Qualifications

• 1-2 years related experience in QA/QC or operations in the food industry.
• HACCP Certification preferred.
• Knowledge of FSMA, Food Industry, Dietary Supplements, and GFSI preferred.

Responsibilities

• Review and approve work orders, project labels, and inventory in the inventory management system.
• Release/Hold of materials in FBSS and/or LIMS.
• Investigate, complete, and maintain documentation for quality complaints, incident reports, and critical holds.
• Review lab results, log information, and create COAs.
• Perform daily pre and post operational verification in the warehouse, and operation logbooks.
• Perform monthly internal GMP audits and monitor follow-ups as necessary.
• Monitor quality email inbox and complete any open inquiries.
• Perform quality sampling related to customer specific testing and quality investigations.
• Perform environmental testing, equipment calibration, chemical titrations, and other assigned duties in the warehouse on a daily, weekly, monthly, quarterly, and annual basis.
• Assist in quality related training activities.
• Coverage in sample lab and other quality activities during PTO

Skills

Microsoft Office

ERP systems

Interpersonal skills

Organizational skills

Time management

Analytical skills

Problem-solving

Prioritization

Education

HACCP Certification

FSMA knowledge

GFSI knowledge

Tools

ERP systems

Job description

Unlock your potential with Prinova We are Prinova, a leading global supplier of ingredients and premix manufacturing solutions, and trusted by the world’s best-known food, beverage, and nutrition brands.

Unlock your potential with Prinova We are Prinova, a leading global supplier of ingredients and premix manufacturing solutions, and trusted by the world’s best-known food, beverage, and nutrition brands. Part of the NAGASE Group, our expertise lies in Ingredient Distribution, Manufacturing Solutions, and Customized Services. Our global network of colleagues, located in offices and manufacturing facilities around the world, deliver sustainable value-added solutions to our customers. We are recognized for our deep expertise, commitment to excellence, and bold innovation, which have earned us a strong reputation as a trusted industry leader. Wherever your career is headed, you’ll find direction, opportunity, and belonging with us.

Quality Assurance Technician I

Department: Quality/Regulatory, Distribution

Location: Hanover Park, IL

Type: Full-time

Summary: The Quality Assurance Technician I supports quality assurance programs and regulatory compliance within the Hanover Park distribution warehouse, ensuring adherence to GFSI standards, GMP requirements, and HACCP principles. This role assists with all aspects of quality operations to help meet customer expectations, project deadlines, and food safety objectives while maintaining the highest standards of product quality.

Essential Duties and Responsibilities

• Review and approve work orders, project labels, and inventory in the inventory management system.
• Release/Hold of materials in FBSS and/or LIMS.
• Investigate, complete, and maintain documentation for quality complaints, incident reports, and critical holds.
• Review lab results, log information, and create COAs.
• Perform daily pre and post operational verification in the warehouse, and operation logbooks.
• Perform monthly internal GMP audits and monitor follow-ups as necessary.
• Monitor quality email inbox and complete any open inquiries.
• Perform quality sampling related to customer specific testing and quality investigations.
• Perform environmental testing, equipment calibration, chemical titrations, and other assigned duties in the warehouse on a daily, weekly, monthly, quarterly, and annual basis.
• Assist in quality related training activities.
• Coverage in sample lab and other quality activities during PTO

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Required Education and/or Experience

• 1 - 2 years related experience in QA/QC or operations in the food industry.
• HACCP Certification preferred.
• Knowledge of FSMA, Food Industry, Dietary Supplements, and GFSI preferred.

Required Skills/Abilities

• Experience with Microsoft Office, word, excel, etc.
• Experience with ERP systems
• Excellent interpersonal and customer service skills
• Excellent organizational skills and attention to detail
• Excellent time management skills with a proven ability to meet deadlines
• Strong analytical and problem-solving skills
• Ability to prioritize tasks and to delegate them when appropriate.
• Ability to function well in a high-paced and at times stressful environment

Work Conditions & Physical Requirements

• Ability to lift up to 50 pounds
• Work environment is normally in an office setting. Must be able to make frequent rounds in a warehouse environment
• Ability to view a computer screen and type for extended hours
• Ability to sit and stand for extended periods of time
• Other physical requirements include moderate standing and occasional squatting, bending, and twisting.
• Ability to work around a variety of different smells and aromas
• Ability to adjust work schedule as business needs require

Quality/Safety Responsibilities

All Prinova employees are required to ensure compliance standards with food safety, food defense and food quality (FDA, ILDPH, FSMA, and BRC). It is the responsibility of each employee to comply with occupational safety and health standards issued under OSHA and to follow all rules, regulations, and procedures established by the Company to ensure that their actions do not impact the health and safety of themselves or others.

What’s in it for you?

Competitive Pay – $24 an hour

Benefits

• Medical, Dental, Vision
• Employer paid STD and LTD
• HSA and FSA
• Paid Maternity and Paternity Leave
• PTO
• Employer paid Basic Life Insurance
• 401(k) & Roth with employer match
• Eight Paid Holidays + 3 Floating Holidays
• Voluntary - Critical Illness, Hospital Indemnity, Accident
• Personal growth including training and development opportunities

Disclaimer: Prinova is committed to providing equal opportunities without regard to race, color, religion, sex, pregnancy, creed, national origin, age, physical or mental disability, protected medical condition, medical leave, marital status, citizenship status, ancestry, veteran or military status, sexual orientation, genetic information, domestic violence victim status, Civil Air Patrol status, or any other characteristic or group status protected under applicable law.