Quality Assurance Technician

Planet Pharma; Easton (Northampton County); On-site; USD 42,000 - 54,000; Full time

Job summary

Planet Pharma is seeking a detail-oriented Quality Associate I to join their Easton, PA operation. The role focuses on quality and compliance across shipping, receiving, inventory, and warehousing processes.

Ideal candidates have 1+ years in quality/regulated environments, strong documentation skills, and the ability to work both independently and in a team, with comfort in electronic documentation and quality systems.

Qualifications

• 1+ years of experience in quality, warehousing, manufacturing, logistics, inspection, or another regulated environment.
• Strong attention to detail and ability to accurately review documentation.
• Effective verbal and written communication skills.
• Basic analytical and problem-solving skills.
• Ability to work independently and as part of a team.
• Comfortable working with electronic documentation and quality systems.
• Previous Quality Assurance or Quality Control experience is a plus but not required.

Responsibilities

• Perform quality inspections on incoming and outgoing materials to ensure accuracy and compliance.
• Identify, investigate, and document shipment discrepancies, damages, and inventory variances.
• Review physical product against shipping and receiving documentation.
• Accept or reject materials based on established quality, regulatory, and customer requirements.
• Create, maintain, and oversee quality records and deviation documentation.
• Collaborate with warehouse, operations, and customer-facing teams regarding quality concerns.
• Support inventory accuracy by properly documenting and segregating non-conforming materials.
• Ensure timely and accurate client communication related to quality issues, discrepancies, and damages.
• Track quality events and support case management activities.
• Maintain organized records and adhere to SOPs and quality standards.

Skills

Attention to detail

Documentation

Verbal & written communication

Analytical thinking

Team collaboration

Quality systems

Independent work

Regulated environments

QA experience a plus

Education

High School Diploma or GED

Job description

Our client is seeking a detail-oriented Quality Associate I to join their growing operation in Easton, PA. This role is responsible for ensuring quality and compliance throughout the shipping, receiving, inventory, and warehousing processes. The ideal candidate will have experience in a quality, manufacturing, logistics, warehouse, or regulated environment and possess strong attention to detail, analytical skills, and documentation abilities. Information derived from

Key Responsibilities:

• Perform quality inspections on incoming and outgoing materials to ensure accuracy and compliance.
• Identify, investigate, and document shipment discrepancies, damages, and inventory variances.
• Review physical product against shipping and receiving documentation.
• Accept or reject materials based on established quality, regulatory, and customer requirements.
• Create, maintain, and oversee quality records and deviation documentation.
• Collaborate with warehouse, operations, and customer-facing teams regarding quality concerns.
• Support inventory accuracy by properly documenting and segregating non-conforming materials.
• Ensure timely and accurate client communication related to quality issues, discrepancies, and damages.
• Track quality events and support case management activities.
• Maintain organized records and adhere to SOPs and quality standards.

Required Qualifications:

• High School Diploma or GED required.
• 1+ years of experience in quality, warehousing, manufacturing, logistics, inspection, or another regulated environment preferred.
• Strong attention to detail and ability to accurately review documentation.
• Effective verbal and written communication skills.
• Basic analytical and problem-solving skills.
• Ability to work independently and as part of a team.
• Comfortable working with electronic documentation and quality systems.
• Previous Quality Assurance or Quality Control experience is a plus but not required.

Physical Requirements:

• Ability to lift up to 50 lbs.
• Frequent walking, standing, bending, stooping, and climbing.
• Ability to work on warehouse floors and in varying temperature environments.
• Warehouse, office, and outdoor settings.
• Exposure to ambient, refrigerated, and frozen storage conditions.
• Occasional outdoor work related to inspections and quality activities.