Quality Assurance Technician

MasterBrand, Inc.; Carlisle (Cumberland County); On-site; USD 52,000 - 72,000; Full time

Job summary

MasterBrand, Inc. in Carlisle, PA is seeking a Quality Assurance Technician to support the Carlisle Quality System. You will analyze data, solve quality problems, and help drive continuous improvement across manufacturing processes.

You will work closely with group leaders, engineers, and production teams to monitor metrics, ensure specifications, and provide candid feedback to improve quality. Strong communication and problem-solving skills are essential.

Qualifications

• Ability to apply and interpret statistical data.
• Computer skills (Word, Excel, and PowerPoint) required.
• Two years’ experience within a manufacturing environment preferred.
• Ability to deliver a formal project status presentation to leadership.

Responsibilities

• Participate in Layered Process Audits and work toward resolution of open items.
• Interact with group leaders, team leaders, and engineering to identify and resolve quality problems.
• Interact with internal and external customers to resolve quality problems.
• Participate in Customer Complaint Analysis.
• Lead and track daily/weekly operational metrics (PPM, QA boards, NorthStar, OOCA, OBKA, color checks).
• Review specifications and Standard Operating Sheets for accuracy and revisions.
• Support operations in interpreting specifications and solving problems.
• Provide training on quality issues to production teams.
• Lead and/or participate in Kaizen improvement events.
• Generate, modify, and complete Standard Operating Sheets (SOS).
• Report non-compliance to the Carlisle Quality System.

Skills

Statistical analysis

Teamwork & communication

Problem solving

Microsoft Office

Quality management

Education

High School Diploma

Tools

SOS (Standard Operating Sheets)

Job description

Quality Assurance Technician### Quality Assurance TechnicianApply: Carlisle, PA: Full time: Posted Today: JR-22880For more than 70 years, MasterBrand has been shaping the places where people come together, enriching lives and creating meaningful memories for our customers. We are the #1 manufacturer of residential cabinets in North America, and our associates produce the most comprehensive portfolio of superior cabinetry products for the kitchen, bath and other parts of the home. Come see why our associates love working at MasterBrand. **Job Description:****Job Description**The Quality Associate works within the Carlisle Quality System, using analysis and statistical techniques, to assist in the continual improvement of the manufacturing processes. This individual will also assist in solving problems, controlling variables, and providing candid & accurate feedback that are critical to quality.**Organizational Relationship:**This position will report to the area Supervisor. **Accountabilities:*** Actively participate in the Layered Process Audits and work towards resolution of open items* Interacts with Group Leaders, Team Leaders, and Engineering in the identification and resolution of product quality problems* Interacts with internal and external customers to resolve quality problems* Participate in the Customer Complaint Analysis* Lead and track daily/weekly operational metrics (PPM, QA boards, NorthStar, OOCA, OBKA, color checks, etc.)* Periodically review specifications and Standard Operating Sheets (SOS) etc. for accuracy and revisions* Support Carlisle Operations employees and leadership as needed to interpret specifications and solve problems collaborative.* Support the Quality System by performing tasks to ensure compliance and initiate continuous improvement of the system* Provide accurate information and feedback to the Leadership Team* Provide training/coaching on quality related issues to production associates and management* Lead and/or participate in Kaizen improvement events* Generate, modify, and complete Standard Operating Sheets (SOS)* All other duties may be assigned at management's discretion**Qualifications*** Ability to apply and interpret statistical data* Computer skills (Word, Excel, and PowerPoint) required* Must be a team player with strong written and verbal communication skills* Must have the ability to actively initiate, lead, and participate in problem solving activities* Must be able to give candid feedback and report findings of non-compliance to the Carlisle Quality System* Ability to maintain professional competence, knowledge, and skill necessary for the satisfactory performance of all assigned responsibilities* Must have the ability to deliver a formal project status presentation to MBC Leadership* Two years’ experience within a manufacturing environment preferred**Education:**High School Graduate or Equivalent**Additional Information**For nearly 70 years, MasterBrand has been shaping the places where people come together, enriching lives and creating meaningful memories for our customers. That, combined with our stylish products, expansive dealer and retail network, and dedicated associates, has helped make us the number one North American residential cabinet business. Our unique culture of continuous improvement is based on trusting the tools, empowering the team and moving forward, and is kept alive by our more than 14,000 associates across 20 plus manufacturing facility and offices. Visit www.masterbrand.com to learn more and join us in building great experiences together!