Quality Assurance Supervisor: Shop Floor Leader & Inspector

HEICO; Spokane (WA); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k) w/match

PTO

Job summary

Jetseal, Inc. seeks a Quality Assurance Supervisor to lead shop-floor quality activities in Spokane, WA. The role focuses on converting quality priorities into staffing, training, inspection readiness, and timely escalation while protecting customer requirements and delivery commitments.

The supervisor will direct QA leads and inspectors, ensure compliance with drawings and travelers, and coordinate with manufacturing and engineering on priorities, while supporting audits and corrective actions.

Qualifications

• Experience leading shop-floor quality activities.
• Knowledge of quality systems and daily QA operations.

Responsibilities

• Supervise, schedule, and balance inspection resources across shifts and work areas based on production priorities, inspection backlog, employee capability, and customer commitments.
• Lead the Quality Assurance Lead, QA Inspectors I–III, and Quality Technician through selection, onboarding, qualification, cross-training, performance feedback, attendance management, and accountability for results.
• Ensure receiving, first-piece, in-process, final, and special inspections follow approved drawings, specifications, travelers, inspection plans, and customer requirements; review acceptance records and first article documentation before release.
• Serve as the primary shop-floor escalation point for questionable or nonconforming product and coordinate identification, containment, segregation, documentation, and routing through the material review process.
• Support root-cause investigations, corrective and preventive actions, customer escapes, audit findings, and effectiveness verification under the direction of the Quality Manager.
• Ensure personnel are qualified and inspection equipment is available, calibrated, maintained, and used correctly, including hand tools, optical systems, CMMs, and applicable destructive-test equipment.
• Coordinate with Manufacturing and Engineering on inspection priorities, drawing or tolerance questions, process issues, and recurring defects without compromising independent acceptance decisions.
• Monitor and communicate inspection backlog, turnaround time, first-pass yield, rework, nonconformance, training status, and other assigned quality metrics; initiate recovery actions when performance is off plan.
• Lead inspection team communications.
• Support audits and sustainment of AS9100, NADCAP, customer, and internal requirements.
• Provide hands-on technical support for complex or priority inspections when needed while maintaining primary responsibility for supervision, planning, coaching, and control of the inspection function.
• Promptly elevate significant product, process, capacity, personnel, or compliance risks to the Quality Manager with recommended containment or recovery actions.

Tools

CMMs

Job description

Jetseal, Inc. seeks a Quality Assurance Supervisor to lead shop-floor quality activities in Spokane, WA. The role focuses on converting quality priorities into staffing, training, inspection readiness, and timely escalation while protecting customer requirements and delivery commitments.

The supervisor will direct QA leads and inspectors, ensure compliance with drawings and travelers, and coordinate with manufacturing and engineering on priorities, while supporting audits and corrective actions.