Quality Assurance Supervisor - PM Shift

Milo's Tea Co.; Spartanburg, Northern (SC, KY); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive salary

100% employer-paid medical premiums

Mental Health resources

401K with company match

Life Insurance

Tuition reimbursement

Continual learning opportunities

Robust parental leave

Volunteer time

Care Relief Fund

Employee Assistance Program

Job summary

Milo’s Tea Company is seeking a Quality Assurance Supervisor for the PM shift in Spartanburg, SC. The role ensures strict QA practices, audits, and regulatory compliance across the facility to maintain product quality and safety.

Responsibilities include leading QA programs, coordinating with labs and contractors, and training staff to uphold SQF and GMP standards while driving continuous improvement initiatives.

Qualifications

• Bachelor’s degree in biology, food science, chemistry or related field.
• 2–4 years of quality and management experience with leadership.

Responsibilities

• Maintain and enforce quality assurance programs and goals with labs/contractors.
• Manage HACCP, HARPC, SQF, GMP, and related programs.
• Act as SQF Practitioner to ensure audit readiness.
• Train associates to meet required quality standards and codes.
• Oversee third-party audits and regulatory inspections (FDA, health dept.).
• Review data and trends, investigate complaints, and implement corrective actions.

Skills

Quality management

Leadership

Documentation

Regulatory compliance

Education

Bachelor’s degree in Biology/Science

Tools

MS Office

Internet software

Job description

## Quality Assurance Supervisor - PM ShiftApply: Spartanburg: Full time: Posted 2 Days Ago: End Date: October 15, 2026 (7 days left to apply): JR-2026-2037**Company Overview**Milo’s Tea Company is one of the fastest-growing beverage companies in the United States. Our culture and operations are built on the belief that we can make a difference in the world. That is why we put People First and strive to continually reduce our environmental impact on the planet. We leverage our world-class operations and decades-long distribution partnerships to grow the footprint of our core products and create new, innovative beverage products.* We are the #1 and fastest-growing brand in the Refrigerated Tea Category in the nation.* Our core mission: People and Planet First — doing good is good for business.* We are committed to unlocking the personal genius of every associate and have a strong focus on growth and learning.* Our company is women-led and strongly committed to Diversity, Inclusion, and Belonging.* We pledge 1% of profits annually to charitable giving.* We are Platinum Certified in Zero Waste Manufacturing: recycling, reducing, and reusing 95% of waste at all facilities. **Why You Will Love Life at Milo's**You will collaborate with a group of passionate and high-performing people, where everyone feels empowered to do their best work and feels good about the work they are doing. As a People First company, Milo’s is committed to the success and well-being of our associates, customers, and fans, no matter their gender, race, or creed. Some of the remarkable benefits offered include: * Competitive salary* 100% employer-paid medical premiums for associates and families* Free Mental Health, Financial Wellness, and Legal Counseling benefits* 401K with company match* Company-paid Life Insurance* Tuition reimbursement assistance* Continuous learning opportunities* Robust parental leave program* Care Relief Fund to help associates in need* Associate Assistance Program* Paid volunteer time **Being a Culture Champion at Milo’s*** Wear the HAT (Hungry-Agile-Together)* Work effectively with others* Help our TEAm achieve safety, quality, and production goals* Interact positively, be self-aware, avoid negative commentary* Commit to outstanding attendance* Conduct yourself respectfully with all Milo's TEAm members **Equal Employment Opportunity Statement**As a People First company, Milo’s is committed to uplifting our associates, customers, and fans no matter their gender, race, or creed. We invest in Diversity, Inclusion, and Belonging in all areas of our business ecosystem. We champion these efforts through partnerships, education, and events to support and celebrate our diverse workforce and networks. If you require assistance or accommodation to participate in the job application process, please contact [e-mail]. **POSITION SUMMARY**The Quality Assurance Supervisor assures consistent quality assurance practices by applying established standards, conducting testing procedures, and validating processes **RESPONSIBILITIES*** Maintain and enforce corporate quality assurance programs, standards, and goals in conjunction with outside* laboratories and contractors as needed.* Manage corporate HACCP, HARPC, Organic, Recall/Withdrawal, SSOP, SQF, and GMP Programs including all prerequisites.* Act as a facility SQF Practitioner to ensure plant is SQF audit ready every day.* Maintain SQF program and train associates to meet required code.* Manage all third-party audits and any regulatory inspections including FDA, State Health, County Health.* Manage raw material program (including water) to ensure all raw materials meet specification for quality and safety.* Maintain environmental sampling program to seek out potential risk, find and eliminate risk, according to policy.* Record, review and maintain all data obtained during quality assurance activities to ensure consistency with policies and procedures.* Oversee all activities in the laboratory, ensure good laboratory practices and administer testing procedures.* Utilize laboratory database to monitor and trend results to ensure products meet specification.* Review complaint data and investigate consumer product inquiries as needed.* Develop new approaches to solve problems identified during quality assurance activities and make recommendations to management regarding changes.* Coordinate the shipment of product samples or ingredients to outside labs as requested.* Inform management of significant issues or trends identified during quality assurance activities and third-party audits, and regulatory inspections.* Prepare and present quality related information to management as needed or requested.* Maintain a working knowledge of government and industry regulatory & quality assurance codes and standards.* Act as liaison between quality auditors and regulatory inspectors. Ensure execution of corrective action plans with for quality and sanitation standards.* Uphold and manage team participation in all Corporate Responsibility programs including recycling, social advocacy and MMAD volunteering opportunities.* Perform other duties as assigned by Director of Quality.* This position has responsibilities related to Food Safety **QUALIFICATIONS*** All applicants must have a bachelor’s degree in biology, Food Science, Chemistry, or related field.* All applicants must have a must have two to four years of Quality and Management experience and show good leadership skills.* To perform this job successfully, an individual should have knowledge of Internet software and MS Office Suite.