Quality Assurance Supervisor - PM Shift

Milo's Tea Company Inc; Bessemer (AL); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Competitive salary with bonus opportun

100% employer-paid medical premiums

Free mental health, financial wellness

401(k) with company match

Company-paid life insurance

Tuition reimbursement assistance

Continuous learning opportunities

Robust parental leave program

Care Relief Fund to help associates in

Associate Assistance Program

Paid volunteer time

Job summary

Milo’s Tea Company Inc. is seeking a Quality Assurance Supervisor to ensure consistent QA practices by applying established standards, conducting testing, and validating processes.

You will lead QA programs, manage audits, and supervise laboratory activities to ensure products meet quality and safety specifications. The role involves coordinating with laboratories, regulators, and internal teams, and driving continuous improvement in food safety and quality systems.

Qualifications

• Bachelor’s degree in biology, Food Science, or Chemistry required.
• 2–4 years of quality and management experience with demonstrated leadership skills.
• Knowledge of Internet software and Microsoft Office Suite required.

Responsibilities

• Maintain and enforce corporate quality assurance programs, standards, and goals; coordinate with laboratories and contractors.
• Manage HACCP, HARPC, Organic, Recall/Withdrawal, SSOP, SQF, and GMP programs and prerequisites.
• Act as a facility SQF Practitioner to ensure audit readiness and maintain SQF program compliance.
• Oversee laboratory activities and ensure good laboratory practices; administer testing procedures.

Education

Bachelor’s degree in biology, Food Science, or Chemistry

Tools

Internet software

Microsoft Office Suite

Job description

Position Summary

The Quality Assurance Supervisor ensures consistent quality assurance practices by applying established standards, conducting testing procedures, and validating processes.

Responsibilities

• Maintain and enforce corporate quality assurance programs, standards, and goals in conjunction with outside laboratories and contractors as needed.
• Manage corporate HACCP, HARPC, Organic, Recall/Withdrawal, SSOP, SQF, and GMP Programs including all prerequisites.
• Act as a facility SQF Practitioner to ensure the plant is SQF audit ready every day.
• Maintain the SQF program and train associates to meet required code.
• Manage all third‑party audits and any regulatory inspections including FDA, State Health, and County Health.
• Manage raw material program (including water) to ensure all raw materials meet specification for quality and safety.
• Maintain environmental sampling program to identify potential risk, find and eliminate risk, according to policy.
• Record, review, and maintain all data obtained during quality assurance activities to ensure consistency with policies and procedures.
• Oversee all laboratory activities, ensure good laboratory practices, and administer testing procedures.
• Utilize laboratory database to monitor and trend results to ensure products meet specification.
• Review complaint data and investigate consumer product inquiries as needed.
• Develop new approaches to solve problems identified during quality assurance activities and make recommendations to management regarding changes.
• Coordinate the shipment of product samples or ingredients to outside laboratories as requested.
• Inform management of significant issues or trends identified during quality assurance activities and third‑party audits, and regulatory inspections.
• Prepare and present quality‑related information to management as needed or requested.
• Maintain a working knowledge of government and industry regulatory and quality assurance codes and standards.
• Act as liaison between quality auditors and regulatory inspectors.
• Ensure execution of corrective action plans for quality and sanitation standards.
• Uphold and manage team participation in all Corporate Responsibility programs including recycling, social advocacy, and MMAD volunteering opportunities.
• Perform other duties as assigned by Director of Quality.
• This position has responsibilities related to Food Safety.

Qualifications

• All applicants must have a bachelor’s degree in biology, Food Science, or Chemistry.
• All applicants must have two to four years of quality and management experience and demonstrate good leadership skills.
• An individual should have knowledge of Internet software and Microsoft Office Suite.

Benefits

• Competitive salary with bonus opportunities
• 100% employer‑paid medical premiums for associates and families
• Free mental health, financial wellness, and legal counseling benefits
• 401(k) with company match
• Company‑paid life insurance
• Tuition reimbursement assistance
• Continuous learning opportunities
• Robust parental leave program
• Care Relief Fund to help associates in need
• Associate Assistance Program
• Paid volunteer time

Equal Employment Opportunity Statement

As a People First company, Milo’s is committed to uplifting our associates, customers, and fans no matter their gender, race, or creed. We invest in diversity, inclusion, and belonging in all areas of our business ecosystem.