Quality Assurance Supervisor — Lead QA Team in Manufacturing

Actalent; Gurnee (IL); On-site; USD 52,000 - 62,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) Retirement Plan

PTO / Vacation

Short and long-term disability

HSA

Life Insurance

On-site work environment

Employee Assistance Program

Job summary

Actalent is seeking a Quality Assurance Supervisor for a contract-to-hire role in Gurnee, IL. The role leads QA Inspectors and Lab Techs, drives continuous improvement, and partners with operations to resolve line issues and implement preventive measures.

You will manage holds, rework, trials, and defects, develop QA documentation, and support audits to ISO 9001 and CFR 820 standards. 8 am–4 pm with on-call coverage and coaching of six direct reports across three shifts.

Qualifications

• 3–5 years in QA/QC within manufacturing production operations.
• Strong packaging knowledge; chemical manufacturing preferred.
• Experience with ISO 9001, 21 CFR Part 820, and related standards.

Responsibilities

• Lead and develop a team of QA Inspectors and Lab Techs through training, mentoring, and performance feedback.
• Prioritize daily quality activities and manage multiple tasks simultaneously, ensuring critical issues are addressed promptly.
• Oversee daily QA operations, including managing holds, rework, trials, and addressing defects.
• Work closely with operations to ensure timely resolution of line issues and preventive measures for recurring issues.
• Monitor and control implementation of corrective actions to resolve defects swiftly and efficiently.
• Enforce quality control standards that align with industry regulations and company goals.
• Develop and maintain detailed quality documentation, including metrics, reports, and SOPs.
• Support audits, inspections, and reviews ensuring ongoing compliance with ISO 9001 and other relevant standards.
• Track and analyze quality KPIs and performance metrics, supporting continuous improvement initiatives.
• Utilize data-driven analysis and advanced Excel or other reporting tools for risk analysis and informed decision making.
• Identify opportunities for process improvements and enhance quality assurance methodologies.

Skills

QA/QC experience

Packaging knowledge

ISO 9001 & 21 CFR 820

Audits & inspections

Data-driven analysis

Regulatory knowledge (imports/exports)

Job description

Actalent is seeking a Quality Assurance Supervisor for a contract-to-hire role in Gurnee, IL. The role leads QA Inspectors and Lab Techs, drives continuous improvement, and partners with operations to resolve line issues and implement preventive measures.

You will manage holds, rework, trials, and defects, develop QA documentation, and support audits to ISO 9001 and CFR 820 standards. 8 am–4 pm with on-call coverage and coaching of six direct reports across three shifts.