Quality Assurance Supervisor

Careers @ Graham Packaging; York (York County); On-site; USD 55,000 - 85,000; Full time

Job summary

An established industry player is seeking a Quality Assurance Supervisor to oversee the plant's quality program. This role involves ensuring compliance with quality systems, training staff, and facilitating communication with customers. The ideal candidate will possess a Bachelor's Degree and have at least two years of supervisory experience in manufacturing. Join a team that values collaboration and continuous improvement, where you can contribute to a culture of excellence and innovation. This is an exciting opportunity to make a significant impact in a dynamic environment focused on sustainability and quality.

Qualifications

• Bachelor’s Degree or related quality experience required.
• Minimum 2 years in a quality lead or supervisory role preferred.

Responsibilities

• Administer all aspects of the plant’s Quality program.
• Monitor compliance with internal quality systems and provide training.
• Communicate quality issues with customers and suppliers.

Skills

Verbal Communication

Written Communication

Leadership Skills

Computer Proficiency

Collaboration Skills

Customer Service

Education

Bachelor's Degree

Quality Experience

Job description

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Company Statement: Graham Packaging is a people, planet, and values-based company and a leader in sustainable packaging manufacturing. From the kitchen to the laundry room, Graham Packaging is part of your everyday life. For employees at Graham, our Blue Culture is part of their everyday lives, too. In other words, Blue is how we do things here. At Graham, we are united by a clear vision. We know our part and help those around us know theirs, encouraging one another to continuously improve. We create a safe, challenging environment to innovate by supporting creative ideas and new ways of thinking. We take the initiative to cultivate our individual growth and help others do the same, while keeping ourselves and one another accountable. We actively promote cooperation, collaboration, integrity, and respect across regions and teams to foster an engaged, diverse, and connected workforce. We value our employees, and a Blue Culture allows for the most rewarding employee experience as part of the Graham family. Blue is how we feel about what we do—together—to create a better tomorrow. Working at Graham means you lead constructively with clear goals, use diverse thinking to drive excellence, accountability, innovation, as well as demonstrating collaboration, embracing learning, and taking action for continuous improvement and growth.

Overview:

Duties

Quality Supervisors are responsible for the administration of all aspects of the plant’s Quality program by working with the quality, production, logistics, and management personnel. This role may be responsible for the day-to-day activities of the Quality department personnel, monitoring compliance to internal quality systems, and facilitating quality performance awareness and improvement throughout the workforce. The primary duties of a Quality Supervisor include:

• Understanding, following, and enforcing all established safety, health, quality GMP, and company policies, procedures, and recognized practices.
• Participating in plant staff, shift, CQI, QA, and safety meetings, and conducting regular departmental meetings and training based on needs assessment.
• Assisting in hiring, training, and directing the daily activities of the plant quality staff based on the direction of the Quality Assurance Manager.
• Monitoring and providing feedback on individuals' compliance with internal quality system requirements, and providing training and improvement goals for those not meeting quality standards.
• Implementing and monitoring inspection plans and systems to ensure compliance with customer specifications, defect elimination, and performance improvement.
• Evaluating and developing operating procedures and controls for inspection devices.
• Communicating customer issues and plant quality performance to personnel regularly.
• Communicating with customers and suppliers regarding quality issues, sampling, new product development, and ongoing improvement efforts.
• Maintaining measuring and test equipment, including calibration and replacement recommendations.
• Supporting the development of SPC programs, including training.
• Overseeing customer complaint response and tracking, and verifying the effectiveness of corrective actions.
• Managing special projects related to other functional areas as needed.
• Travel up to 25% may be required.

Qualifications

A Bachelor’s Degree and/or related quality experience; or an equivalent combination of education and experience. A minimum of 2 years’ experience in a quality lead, supervisory, or management role in manufacturing with demonstrated leadership skills is preferred.

Requirements

Essential skills include:

• Ability to maintain regular, predictable, and punctual attendance.
• Proficiency in computer usage and typing skills.
• Excellent verbal and written communication skills.
• Ability to work under pressure, meet deadlines, and provide excellent customer service.
• Ability to work independently and complete assignments within given instructions and routines.
• Effective communication skills, both verbal and written.
• Strong collaboration skills, proactively contributing to team objectives.

Additional information about compensation, benefits, and equal opportunity employment policies are included in the original description.