Quality Assurance Supervisor

Rise Baking Company, LLC; Village of Lancaster (NY); On-site; USD 87,000 - 95,000; Full time

Benefits offered by this job

Benefits package

Annual bonus eligibility

401k contributions

Job summary

Rise Baking Company is seeking a Quality Assurance Supervisor to lead the QA team across all shifts in the Buffalo/Lancaster area. You will oversee food safety programs, inspections, and compliance with GFSI/SQF, HACCP, and FSMA, while mentoring technicians and coordinating with production, R&D, and procurement.

Ideal candidates have a college degree or equivalent, 3+ years of food QA experience, HACCP/PCQI certification or willingness to obtain, and strong leadership and communication skills in

Qualifications

• College degree or work experience equivalent.
• 3+ years of QA experience in the food industry with GFSI/HACCP knowledge.
• HACCP and PCQI certified or willingness to become certified.
• Strong supervision and communication skills.

Responsibilities

• Provide daily supervision of QA Technicians with training and development.
• Train, mentor QA Technicians on food safety, quality, and legality.
• Manage shift planning and work assignments for QA staff.
• Oversee food safety programs, quality standards, and compliance.
• Inspect incoming ingredients and packaging for specs and condition.
• Investigate and disposition out-of-spec products and materials.
• Liaise with customers, vendors, production, and R&D on quality processes.
• Lead internal audits, mock recalls, and corrective actions.

Skills

Supervisory experience

Food safety knowledge

Quality Assurance

Leadership

Education

College degree or equivalent

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Quality Assurance Supervisor

Full Time Regular Buffalo Lancaster, NY, US

8 days ago Requisition ID: 3611

Salary Range: $87,000.00 To $95,000.00 Annually

Job Purpose:

Assist in developing and maintaining all programs and procedures related to food safety and quality. Direct Quality Assurance department and inspection operations on all shifts for received, in-process, and finished product quality and food safety.

Essential Functions:

• Provide daily supervision of QA Technicians regarding training and development in proper procedures, standards, and handling of employee relations, including establishment of measurable goals and input on performance reviews
• Train, develop, and mentor QA Technicians regarding food safety, quality, and legality
• Manage shift planning/scheduling and work assignments for Quality Assurance department positions
• Oversee food safety program, quality standards, and legality of products manufactured in the facility; support compliance to plant quality and food safety systems, pest control, sanitation, environmental policy, corrective action policy, etc.
• Direct the inspection of incoming ingredients including random sampling of products, the physical condition of ingredients and packaging, fat and moisture content, and compliance with ingredient specifications
• Ensure out-of-specification products, materials, and ingredients are put on hold, investigations conducted, disposition determined, and issues resolved
• Act as technical liaison for Quality Assurance department in the absence of the Quality Assurance Manager: externally with customers and vendors; internally with production, R&D, marketing, and procurement for all quality processes
• Initiate quality complaint investigations; verify corrective action completion and continued conformance
• Support facility during inspections, customer audits, and other interactions with regulatory agencies/customers
• Support facility with required certifications: organic, non-GMO, kosher, etc.
• Participate in new product development and commercialization
• Oversee label and packaging proofing and verification program to ensure correct labels are applied during manufacturing
• Lead/train and participate in internal audits and mock recalls while ensuring compliance to internal quality policies and applicable local regulations through the audits, observations, process reviews, and development of corrective actions with management
• Inspect work areas for safety hazards, observe employees’ safe work habits, and take corrective action as necessary; fill out accident investigation reports and attend safety meetings, as appropriate; communicate and follow up to meet safety goals
• Participate in training programs as needed (e.g., SQF, GMP, HACCP, Safety)
• Perform other job-related duties as assigned

Qualifications (Education, Experience, Competencies):

• College degree or work experience equivalent; 1+ year of supervisory experience preferred or equivalent training and recognized aptitude
• 3+ years of quality experience in the food industry; knowledge and proven experience with food safety programs and systems: GFSI (SQF preferred), internal auditing, GMPs, HACCP, FSMA
• Microbiological and sanitation experience preferred
• HACCP and PCQI certified or willing to become certified
• Versed in scientific methodology, RCA, continuous improvement, SPC, and other tools to reduce process variability

Operational knowledge of computers and Microsoft Office applications

• Demonstrated ability to organize and supervise a diverse work force
• Strong written and verbal communication skills
• Excellent skills in the areas of teamwork, motivation, decision making, relationship building, and coaching
• Ability to think critically and solve complex problems
• Ability to organize, manage multiple priorities, and maintain high attention to detail in a fast-paced environment

The annual range for this role is $87k - $95k. Pay is based upon several factors including but not limited to local labor markets, education, work experience, certifications, etc. Rise Baking Company complies with all minimum wage laws as applicable. In addition to your wages, Rise Baking Company offers benefits such as, a comprehensive benefits package, annual bonus eligibility, incentive and recognition programs and 401k contributions (all benefits are subject to eligibility requirements). At Rise Baking Company, our people are our finest ingredient.

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disabilities.