Quality Assurance Supervisor

Noah Homes; United States; On-site; USD 44,083 - 48,216; Full time

Benefits offered by this job

Competitive salary

Comprehensive benefits package

Paid training and professional development

Job summary

A residential care provider is seeking a Quality Assurance Supervisor in El Cajon, CA, to ensure adherence to care standards and compliance with regulations. This mid-senior level position requires strong analytical and leadership skills, with at least two years of relevant experience. Competitive salary and comprehensive benefits are offered along with the opportunity to make a direct impact in the field.

Qualifications

• At least 2 years of experience in quality assurance or compliance.
• Knowledge of regulations for supporting adults with disabilities.
• Valid driver’s license and ability to pass background checks.

Responsibilities

• Monitor compliance with state and federal regulations.
• Conduct audits and quality assurance reviews.
• Develop corrective action plans for non-compliance.
• Provide training to caregiving staff.
• Analyze data and prepare compliance reports.

Skills

Analytical skills

Organizational skills

Leadership skills

Communication skills

Attention to detail

Education

Bachelor’s degree in Social Services or related field

Job description

Join to apply for the Quality Assurance Supervisor role at Noah Homes

Overview

We are seeking a detail-oriented and mission-driven Quality Assurance Supervisor to oversee the quality and compliance of care provided to residents in our 10 community residential homes. This manager-level role focuses on ensuring excellence in resident care, adherence to state licensing standards (Title 17, Title 22, and HCBS), and continuous improvement in the services we provide.

Key Responsibilities

• Monitor, evaluate, and ensure compliance with all state, federal, and organizational regulations, upholding Noah Homes standards of excellence.
• Conduct regular audits, inspections, and quality assurance reviews across residential homes.
• Develop and implement corrective action plans when needed to address areas of non-compliance.
• Provide training, coaching, and support to caregiving staff to strengthen quality of care and documentation practices.
• Partner with program leaders to promote a culture of accountability, safety, and continuous improvement.
• Analyze data and prepare reports on compliance, quality trends, and resident outcomes for leadership review.
• Serve as a liaison with licensing agencies and external stakeholders during site visits or inspections.
• Support recruitment, onboarding, and evaluation of staff to ensure standards of excellence are upheld.

Qualifications

• Bachelor’s degree in Social Services, Human Services, Psychology, or related field preferred (or equivalent work experience).
• At least 2 years of experience in program management, quality assurance, or compliance in social services or residential care.
• Knowledge of regulations and best practices in supporting adults with intellectual and developmental disabilities.
• Strong analytical, organizational, and leadership skills.
• High attention to detail.
• Excellent communication and interpersonal abilities with the capacity to coach and mentor staff.
• Valid driver’s license and ability to pass background and clearance checks.

What We Offer

• Competitive salary and comprehensive benefits package.
• Paid training and ongoing professional development.
• Opportunity to directly impact the quality of care for adults with disabilities.

Details

• Location: El Cajon, CA
• Salary: $32.00/hr - $35.00/hr
• Employment type: Full-time
• Seniority level: Mid-Senior level
• Job function: Quality Assurance
• Industries: Hospitals and Health Care

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