Quality Assurance Specialist - Urgent Need

MillenniumSoft Inc; Tempe (AZ); Hybrid; USD 22,000 - 31,000; Full time

Job summary

MillenniumSoft Inc. in Tempe, AZ is seeking a Quality Assurance Specialist for a 12-month contract (W2) with a 40-hour work week and a first shift schedule.

The role requires 2+ years in QA, strong analytical and communication skills, and experience with MS Office tools. You will perform QA evaluations, track results, report outcomes, and contribute to process improvements in a regulatory-compliant environment.

Qualifications

• Bachelor's degree in Business, Quality Management, or related field preferred.
• 2+ years of experience in quality assurance or similar role.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Proficiency in MS Office and quality monitoring tools.
• Knowledge of regulatory compliance standards and best practices.
• Quality Assurance, auditing, or call/chat monitoring
• Performance evaluation using scorecards
• Data tracking/reporting and feedback delivery

Responsibilities

• Perform QA evaluations using MS Forms.
• Track and report results, communicate outcomes, and provide feedback/coaching.
• Maintain QA metrics, support documentation, and contribute to process improvements

Skills

Attention to detail

Communication

Coaching

Time management

Analytical thinking

Collaboration

Adaptability

Accountability

Education

Bachelor's degree in Business/Quality Management

Tools

Excel

Windows 10

Microsoft 365

Outlook

SAP

JDE

i5

High Radius

Job description

Position : Quality Assurance Specialist

Location : Tempe, AZ

Duration : 12 Months

Employment Type : Contract on W2 (Need US Citizens or GC Holders or GC EAD or OPT or EAD or CPT)

Pay Rate is $19/hr

Shift: 1st Shift

Shift: Monday-Friday, 7:30 AM-4:30 PM CT (Hybrid only Friday)

Total Hours/week : 40.00

Client : Medical Devices Company

Job Category : Professional

Level of Experience : Entry Level

Job Description

• The Quality Assurance Specialist ensures that all interactions, processes, and deliverables meet established quality standards.
• This position is designed to monitor, evaluate, and improve service delivery, ensuring compliance with regulatory requirements and enhancing customer, process, and stakeholder satisfaction.

Role Overview

• Perform QA evaluations using MS Forms
• Track and report results, communicate outcomes, and provide feedback/coaching
• Maintain QA metrics, support documentation, and contribute to process improvements

Key Technical Requirements

• Proficiency in Excel, Windows 10, and Microsoft 365 (Outlook)
• Preferred experience with SAP, JDE, i5; High Radius is a plus

Preferred Experience

• Bachelor's degree in Business, Quality Management, or related field preferred.
• 2+ years of experience in quality assurance or similar role.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Proficiency in MS Office and quality monitoring tools.
• Knowledge of regulatory compliance standards and best practices.
• Quality Assurance, auditing, or call/chat monitoring
• Performance evaluation using scorecards
• Data tracking/reporting and feedback delivery

Key Skills

• Attention to detail, communication, coaching, time management
• Analytical thinking, collaboration, adaptability, accountability

Additional Info

• High-volume workload requiring accuracy and consistency
• Potential for assignment extension based on business needs