Quality Assurance Specialist II

Fishback Financial Corporation; San Francisco (CA); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Comprehensive healthcare benefits

401(k) & ESOP

Education assistance

Volunteer time off

Childcare support

Job summary

First Bank & Trust is seeking a detail-focused Loan Documentation Specialist to review and index commercial and agricultural loan documents. You will perform pre-closing reviews in LOS and Synergy, ensuring collateral is properly documented and all items are complete and compliant.

Applicants should have an associate degree and 3 years of relevant experience, with strong critical-thinking and communication skills. This role requires on-site work in SF and offers a supportive benefits package.

Qualifications

• Associate’s degree and three years of relevant experience, or an equivalent combination.
• Experience in commercial or agricultural loan documentation preferred.
• Experience reviewing loan-file documentation and identifying deficiencies.
• Familiarity with LOS, Synergy, or imaging systems preferred.
• Strong critical-thinking, communication, organization and attention to detail.

Responsibilities

• Review loan packages for smaller, less complex business/ag credits and collateral completeness.
• Ensure accurate input of collateral information in the LOS.
• Perform pre-closing review in LOS and Synergy to confirm proper approvals and documentation.
• Identify needed documentation and communicate with business lines.
• Index and approve loan documentation scanned in at branch locations.
• Review and approve documentation in LOS for accuracy and proper categorization.
• Provide support to commercial and agricultural lending staff.
• Complete reporting for document-tracking system maintenance.
• Follow up on missing items and track outstanding documentation for collateral perfection.
• Adhere to bank policies and procedures and regulatory timelines.

Skills

Loan documentation

Collateral documentation

Critical thinking

Communication

Attention to detail

Education

Associate's degree

Tools

LOS

Synergy

Imaging systems

Job description

Job Description

This person performs a wide variety of activities in the daily processing of loan transactions for the Quality Assurance Department and Flood Desk. This position reviews and indexes loan documentation, maintains document-tracking information, and independently performs defined pre-closing reviews of designated commercial and agricultural loans in the bank’s loan operating system. The position identifies documentation deficiencies and communicates required corrections to lending staff to ensure compliance with bank policies, approvals and applicable regulations.

Qualifications

An associate’s degree and three years of relevant experience, or an equivalent combination of education and experience. Relevant experience in commercial or agricultural loan documentation, collateral documentation is preferred. The position requires experience in reviewing loan-file documentation, identifying documentation deficiencies, and maintaining accurate electronic loan documentation. Familiarity with Loan Origination Systems, Synergy, or comparable loan-documentation and imaging systems is preferred. Strong critical-thinking, communication, organization, and attention-to-detail skills are required.

Principal Responsibilities

Review completed loan packages for smaller, less complex business/ag credits and supporting documentation for collateral completeness and corporate existence. Ensure accurate input of collateral information in the Loan Origination System (LOS). Work with bank’s Centralized Loan Processing & Collateral departments and business lines to ensure collateral is documented accurately and perfected appropriately. Perform pre-closing review of documentation in LOS and Synergy to ensure loans are closed within proper approval and with appropriate documentation. Identify needed documentation and communicate to business lines. Conduct post-closing reviews to ensure funded loan files contain complete, accurate, and legible documentation and that documents are properly indexed. Follow up with lending staff regarding missing items and track outstanding documentation to support collateral perfection. Review and analyze banker discrepancy reports while maintaining document tracking records to ensure the accurate collection of required financial information and supporting documentation necessary for collateral perfection and ongoing credit monitoring. Index and approve loan documentation scanned in at various branch locations and index loan file documentation. Review and approve documentation in loan operating system for accuracy and verify documents are categorized properly. Review and approve consumer adverse loan documentation including incomplete and withdrawns to ensure regulatory compliance within prescribed timelines Provide support to commercial and ag lending staff. Process and work various reporting for maintenance to the document tracking system Complete special projects and perform other duties as assigned by the Quality Assurance Manager. Act in accordance with FBT policies and procedures as set forth in the employee handbook. Adhere to compliance policies and procedures as set forth in the employee handbook.

Compensation Grade

Hourly Grade 4

Equal Employment Opportunity Statement

First Bank & Trust is an Equal Opportunity, Affluent Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, or status as a protected veteran. Read our complete Equal Employment Opportunity Policy Statement.

Accommodation Request

Applicants who would like to request reasonable accommodation to the application or interview process should call Human Resources at 800.843.1552 or email [e-mail].

Community Investment

We invest in our people: Our communities have contributed to the success of our business and our families. In turn, this allows us to contribute to the success of our communities. We have remained an independent community institution over the years and employ almost 700 people. Our employees are like family (they’re also part owners). Not only is working for us rewarding, but you’ll also be a part of a positive culture and company that gives back to the community.

Our Benefits

• Comprehensive Healthcare Benefits Peace of mind when it comes to you and your family's well-being with generous health, dental, vision, and life insurance. Plus, optional access to additional life, disability, and other forms of insurance.
• 401(k) & ESOP Profit Sharing Employees are owners. Receive a match of up to 7% of your contributions to your retirement account.
• Wellness Program The Healthy Way Program incentivizes gym membership and hosts educational programs and challenges throughout the year.
• Education Student loan repayment assistance program. Tuition reimbursement. A robust internal training program that goes beyond onboarding. We want you to continue learning. That's why we offer job shadowing, a mentorship program, and more.
• Volunteer Service Hours Paid time to volunteer. Employees get 16 hours to take part in and donate their time to local charities.
• In-house Childcare & Preschool Kid's World childcare and preschool in Brookings is available for the children and grandchildren of employees.

Our Culture

We value our culture and work hard to keep it top of mind at all times. Employees rally around 9 core principles, creating a collaborative and enjoyable work experience for all. During the onboarding process, all new employees attend a culture camp, which is led by the CEO and the Chairman of the Board.

Work for us

Our employees enjoy working together and treat eachother (and customers) like family. Check out our career opportunities, and join a company that cares about its people and community.