Quality Assurance Specialist (Application Coordination)

KeyLogic, LLC; Oak Ridge (TN); On-site; USD 40,000 - 44,000; Full time

Job summary

KeyLogic is seeking a Quality Assurance Specialist (Application Coordinator) to ensure software quality for OSTI web applications, including a major electronic workflow system and public search portals. The role emphasizes hands-on testing, cross-browser evaluation, and collaboration with developers to validate changes before deployment.

The position, onsite in Oak Ridge, requires up-front proof of US citizenship and offers a salary in the $40k–$44k range plus a comprehensive benefits package.

Qualifications

• Associate or bachelor’s degree in information science, computer science, Information Systems, or related field OR equivalent relevant experience preferred.
• 0-3 years relevant experience preferred.
• Experience with API and front-end quality assurance testing preferred.
• Experience with automated testing practices preferred.
• Basic scripting or programming knowledge (e.g., Python, JavaScript, or Bash) for QA automation or software testing preferred.
• Experience in software or web application QA testing preferred.
• Familiarity with multiple browsers (current and two versions prior) including Edge, Firefox, and Chrome.
• Strong knowledge of system testing best practices and methodologies desirable.
• Familiarity with Microsoft Office Suite.
• Experience with project tracking software preferred.
• Experience in an agile project management environment desirable.
• Mobile application testing experience desirable.
• Dedication to outstanding customer service
• Excellent verbal and written skills
• Ability to work collaboratively and with a team
• Ability to work with minimal supervision

Responsibilities

• Perform quality assurance efforts for multiple application releases, monitoring testing activities and key deliverables.
• Establish and refine processes to improve efficiency and quality.
• Contribute to and maintain test cases and strategies (cross-browser testing, multiple user scenarios, API integration testing) to satisfy release deliverables, project testing requirements and other quality assurance considerations.
• Support test automation efforts to improve testing efficiency, coverage, and repeatability.
• Work closely with developers and management to understand how product changes affect maintenance of test cases and the QA testing requirements and that issues/defects are dealt with in a timely manner.
• Work closely with developers to establish a testing feedback loop.
• Contribute to written policies/procedures for application testing and assist in maintaining compliance documentation as needed.
• Communicate test progress, test results, and other relevant information to developers and others as necessary.
• Other duties may be assigned.

Skills

QA Testing

API Testing

Front-end Testing

Automated Testing

Scripting Basics

Agile

Communication

Education

Bachelor's degree in CS/IS

Tools

Microsoft Office Suite

Project Tracking Software

Job description

Title: Quality Assurance Specialist (Application Coordinator)

Location: Onsite - Oak Ridge

Salary: $40-44k + comprehensive benefits package

US Citizenship Required

Overview of the Role

This position will provide expertise to the U.S. Department of Energy (DOE) Office of Scientific and Technical Information (OSTI) related to the software quality assurance of OSTI-built web applications, including a major electronic workflow system for scientific and technical information and multiple public-facing search portals for dissemination of information. This position will focus on quality assurance and security testing. This will include manual testing from the end-user perspective, evaluation of the behavior of applications after upgrades and changes, execution of multiple test cases across browsers, close collaboration with the development team to understand test requirements, and completion of pre-and post-deployment tests.

Essential Duties and Responsibilities

• Perform quality assurance efforts for multiple application releases, monitoring testing activities and key deliverables.
• Establish and refine processes to improve efficiency and quality.
• Contribute to and maintain test cases and strategies (cross-browser testing, multiple user scenarios, API integration testing) to satisfy release deliverables, project testing requirements and other quality assurance considerations.
• Support test automation efforts to improve testing efficiency, coverage, and repeatability.
• Work closely with developers and management to understand how product changes affect maintenance of test cases and the QA testing requirements and that issues/defects are dealt with in a timely manner.
• Work closely with developers to establish a testing feedback loop.
• Contribute to written policies/procedures for application testing and assist in maintaining compliance documentation as needed.
• Communicate test progress, test results, and other relevant information to developers and others as necessary.
• Other duties may be assigned.

Qualifications

• Associate or bachelor's degree in information science, computer science, Information Systems, or related field OR equivalent relevant experience preferred.
• 0-3 years relevant experience preferred.
• Experience with API and front-end quality assurance testing preferred.
• Experience with automated testing practices preferred.
• Basic scripting or programming knowledge (e.g., Python, JavaScript, or Bash) for quality assurance automation or software testing preferred.
• Experience in software or web application quality assurance testing preferred.
• Familiarity with multiple web browsers (versions should include current and two (2) versions prior to the current version), including Edge, Firefox, and Chrome.
• Strong knowledge of system testing best practices and methodologies desirable.
• Familiarity with entire Microsoft Office Suite.
• Experience with project tracking software preferred.
• Experience working in an agile project management environment desirable.
• Mobile application testing experience desirable.
• Dedication to outstanding customer service
• Excellent verbal and written skills
• Ability to work collaboratively and with a team
• Ability to work with minimal supervision

Physical Abilities

• Ability to sit for long periods.
• Ability to view computer monitors for long periods.

Ability to provide proof of US Citizenship on your first day of employment to obtain a DOE HSPD-12 Badge in accordance with the terms of the contract. Department of Energy OSTI's policy direction requires all employees employed on this contract to be citizens of the United States.

About KeyLogic

Supporting critical missions at the intersection of data and science, KeyLogic provides mission management, systems analysis, data analytics, digital transformation, and cybersecurity to customers in the energy, federal civilian, and defense sectors, with a 20+ year portfolio of successes supporting DOE, DOC, EPA, DOD, DHS, FBI, and other federal agencies challenged with complex missions. We help our customers solve the world's most challenging problems with unsurpassed anticipatory service.

KeyLogic employs over 400 team members, including systems designers, developers, data scientists, IT and cybersecurity specialists, engineers, mission experts, program managers, and more than 70 Ph.D. scientists. This multidisciplinary team works together solving challenging problems with anticipatory service- always staying one step ahead- benefiting our customers, and ultimately helping build a better world.

We are committed to the success of each customer's mission. We care enough to make their mission our mission and their success our success. We take technical service delivery to a level above our peers. Our anticipatory service is best-in-class.

KeyLogic is an Equal Opportunity/Equal Access Employer. KeyLogic is committed to a policy of non-discrimination against individuals on the basis of any legally protected status.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at [e-mail] and let us know the nature of your request and your contact information. Request for accommodation will be considered on a case-by-case basis.

Job Code: 2782