Quality Assurance Specialist

Tharp Consulting; Steamboat Springs (CO); On-site; USD 25,000 - 39,000; Full time

Job summary

Tharp Consulting in Steamboat Springs, CO is seeking a detail-driven inspector to uphold luxury standards across vacation homes. You will verify guest-ready readiness before arrival and after departure, ensuring each property meets brand, safety, and cleanliness requirements.

You will document findings clearly, coordinate with operations and maintenance teams for corrections, and track recurring trends to continuously improve quality and guest experiences.

Qualifications

• Strong attention to detail and ability to uphold high luxury standards.
• Sound understanding of cleanliness, safety, and property readiness expectations.
• Excellent documentation and communication skills for issue reporting and follow-up.
• Collaborative mindset and ability to coordinate across multiple operational teams.
• Analytical thinking to identify trends and drive process improvements.

Responsibilities

• Verify housekeeping and maintenance work meets required brand, safety, and cleanliness standards.
• Conduct property inspections to confirm readiness and identify issues or opportunities for improvement.
• Document inspection findings clearly and accurately.
• Coordinate with operations teams to ensure corrective actions are completed.
• Track recurring trends and help prevent repeat problems through continuous improvement efforts.
• Partner with guest services, housekeeping, and maintenance to maintain high-quality guest experiences.

Skills

Attention to detail

Luxury standards

Cleanliness & safety

Documentation & reporting

Cross-team coordination

Analytical thinking

Job description

responsible for upholding luxury standards across vacation homes. You will inspect properties both before guest arrival and after guest departure to ensure each home is fully guest-ready.

Key Duties

• Verify housekeeping and maintenance work meets required brand, safety, and cleanliness standards.
• Conduct property inspections to confirm readiness and identify issues or opportunities for improvement.
• Document inspection findings clearly and accurately.
• Coordinate with operations teams to ensure corrective actions are completed.
• Track recurring trends and help prevent repeat problems through continuous improvement efforts.
• Partner with guest services, housekeeping, and maintenance to maintain high-quality guest experiences.

Qualifications & Skills

• Strong attention to detail and ability to uphold high luxury standards.
• Sound understanding of cleanliness, safety, and property readiness expectations.
• Excellent documentation and communication skills for issue reporting and follow-up.
• Collaborative mindset and ability to coordinate across multiple operational teams.
• Analytical thinking to identify trends and drive process improvements.