Quality Assurance Specialist

CAE Inc; Minneapolis (MN); On-site; USD 65,000 - 90,000; Full time

Job summary

CAE is seeking a Quality Assurance Specialist to support training center operations. You will implement and maintain a robust QMS, conduct audits, and ensure compliance with regulatory, contractual, and customer requirements across the Americas.

The role involves coordinating local QA auditors, documenting audit findings, and driving continuous improvement. You will work with cross-functional teams to ensure quality across locations, participate in quarterly reviews, and align QA reporting with

Qualifications

• 2+ years of quality assurance or compliance auditing in aviation.
• Basic knowledge of aviation regulatory principles.
• Fluent written and spoken English.
• Ability to work independently with good prioritization.

Responsibilities

• Implement and monitor QA and compliance systems across training centers in the Americas.
• Participate in QA audits at CAE Dallas and other locations.
• Establish and oversee local QA auditor teams as needed.
• Plan, coordinate, and document site QA/audits to meet regulations and contractual requirements.
• Maintain records of audits, non-conformances, and CAPA actions.
• Ensure follow-up actions are completed within agreed timelines.

Skills

Quality Assurance

Auditing

English proficiency

Tools

Q-Pulse

Enlighten

TCOM

Job description

Job Description

Join our team as a Quality Assurance Specialist professional supporting training center operation. In this role, you will help implement and maintain a robust quality management system, conduct audits, and ensure adherence to regulatory, contractual, and customer requirements. You will collaborate with cross-functional teams and local auditors to promote a consistent, high-quality compliance culture across multiple locations.

Responsibilities

• Implement and monitor the Quality Assurance (QA) and compliance monitoring system across training centers in South, Central, and North America.
• Actively participate in QA audits across CAE Dallas training centers and other training locations throughout the Americas.
• Establish and oversee local QA auditor teams, as needed.
• Plan, coordinate, execute, and document site Quality/Compliance audits to ensure adherence to: Civil aviation authority regulations Applicable contractual requirements Relevant customer requirements
• Maintain records of completed audits, non-conformances, and corrective and preventive actions.
• Ensure follow-up actions are completed within agreed timelines and escalates non‑compliance issues when necessary.
• Identify and coordinate improvements to the QA/compliance monitoring system.
• Verify that organizational policies and procedures: Align with regulatory requirements Effectively mitigate quality and compliance risks Provide feedback on training and business processes (e.g., Q-Pulse/Enlighten or TCOM).
• Produce regular QA reports by training center, regulatory jurisdiction, and business unit.
• Prepare and conduct quarterly Quality Management Reviews with key stakeholders and regulatory representatives.
• Ensure QA reporting aligns with global QA policies, objectives, and best practices.
• Deliver or coordinate Quality Management System (QMS)/Compliance Monitoring training across training locations.
• Train, coordinate, and oversee the work of local quality auditors across the Americas.
• Perform secondary duties when required (e.g., Export/ITAR control reviews).
• Operate with functional supervisory responsibility for local QA auditors (no direct reports).
• Exercise sound business judgment while adhering to budget considerations (no direct budget ownership).

Minimum Qualifications

• Minimum 2 years of experience in quality assurance or compliance auditing in the aviation industry.
• Basic knowledge of aviation regulatory principles.
• Functional proficiency in written and spoken English.
• Ability to work independently with sound judgment and prioritization skills.
• Strong organizational skills with the ability to manage multiple tasks across locations simultaneously.
• Ability to collaborate effectively with internal stakeholders (e.g., operations, training, technical teams).
• Ability to interact professionally with external stakeholders, including customers and regulators.
• Proficiency in standard IT tools and systems.

Preferred Qualifications

• Experience in pilot training, aircraft operations, or simulator training center environments.
• Working knowledge of quality management systems (e.g., Q-Pulse, Enlighten, TCOM).
• Demonstrated ability to support and promote a quality and compliance culture.

About CAE

At CAE, our mission is clear: to help make the world a safer place. For nearly 80 years, we’ve driven innovation in simulation, training, and mission readiness to support critical operations worldwide. By leveraging advanced technologies, we empower our customers to operate smarter, faster, and more sustainably. Join a purpose‑driven organization where bold ideas are encouraged, collaboration drives progress, and your growth fuels our shared success.

Position Type

Regular.

Equal Opportunity Employer

CAE is an equal opportunity employer committed to providing equal employment opportunities to all applicants and employees without regard to race, color, national origin, age, religion, sex, disability status, protected veteran status, or any other characteristic protected by federal, state or local laws. At CAE, everyone is welcome to contribute to our success. Applicants needing reasonable accommodations should contact their recruiter at any point in the recruitment process. If you need assistance to submit your application because of incompatible assistive technology or a disability, please contact us at [e-mail].

Company Culture

Welcome to CAE! As a global leader in Civil Aviation and Defense & Security across 40 countries, we advance together as One CAE, fueled by thousands of passionate individuals operating in a culture where everyone can thrive. We hold ourselves accountable for building an inclusive community at every level, and our comprehensive benefits support you professionally and personally. Together, we are All For shaping a future where safety, sustainability, and inclusivity lead the way. Join us and be part of something bigger—where your impact reaches beyond CAE and helps shape the world of tomorrow.