Quality Assurance Specialist

LifeCare EMS of Georgia; Gainesville (GA); On-site; USD 60,000 - 80,000; Full time

Job summary

LifeCare EMS of Georgia is seeking a Quality Assurance Manager to develop and maintain quality assurance programs ensuring compliance with regulations. This role involves conducting audits, analyzing data, training staff, and leading investigations into incidents.

The ideal candidate will have experience in quality assurance, particularly in healthcare or EMS, and must possess strong analytical skills. A certification is required for this position.

Qualifications

• Experience in quality assurance, preferably within the healthcare or EMS industry.
• Familiarity with relevant regulations (e.g., HIPAA, ISO standards).
• Strong analytical skills and attention to detail.

Responsibilities

• Develop, implement, and maintain quality assurance programs.
• Conduct regular audits of EMS operations and patient transport processes.
• Collect and analyze data on service quality and operational efficiency.

Skills

Quality assurance experience

Analytical skills

Attention to detail

Effective communication

Education

Certification in relevant field

Job description

Description

• Develop, implement, and maintain quality assurance programs and procedures to ensure compliance with local, state, and federal regulations.

Key Responsibilities

• Quality Management: Develop, implement, and maintain quality assurance programs and procedures to ensure compliance with local, state, and federal regulations.
• Auditing and Monitoring: Conduct regular audits and evaluations of EMS operations, patient transport processes, and documentation to identify areas for improvement.
• Data Analysis: Collect and analyze data on service quality, patient outcomes, and operational efficiency; prepare reports and make recommendations based on findings.
• Training and Development: Design and deliver education training for EMTs and medics on quality assurance practices, policies, and compliance requirements.
• Collaboration: Work closely with operational teams to promote a culture of quality, safety, and continuous improvement.
• Incident Investigation: Lead investigations into quality-related incidents, ensuring proper documentation and corrective actions are implemented.
• Regulatory Compliance: Stay updated on industry regulations and standards; ensure company practices align with these requirements.

Qualifications

• Experience in quality assurance, preferably within the healthcare or EMS industry; training provided if not experienced.
• Familiarity with relevant regulations (e.g., HIPAA, ISO standards) and quality improvement methodologies (Six Sigma, Lean).
• Strong analytical skills, attention to detail, and the ability to communicate effectively with diverse stakeholders.
• Certification is required.

Essential Functions

• Must be physically able to type or work at a keyboard for most of the day.
• Must be able to view and read from a screen for long periods of time.