Specialist - Quality Assurance

electroCore, Inc.; Rockaway (NJ); Sur place; USD 65 000 - 90 000; Plein temps

Résumé du poste

electroCore, Inc. is seeking a Quality Assurance Specialist in New Jersey to support the Quality Management System and ensure product safety and effectiveness. The role covers complaint handling, inspections, and training support, with exposure to ISO 13485 or FDA regulations.

The ideal candidate has 0–3 years in a regulated environment and strong documentation skills. A Bachelor’s degree is preferred, and familiarity with eQMS and standard quality tools is a plus.

Qualifications

• 0–3 years in a regulated environment (medical devices preferred).
• Experience with ISO 13485 or FDA regulations is a plus.
• Experience with CAPA, NCR, and audits is desirable.

Responsabilités

• Support handling of customer complaints and intake documentation.
• Assist with intake, documentation, and processing of customer complaints.
• Support complaint investigations and ensure timely closure.
• Help ensure complaints are evaluated for reportability.
• Perform incoming, in-process, and final inspections of components and finished devices.
• Verify product conformity to specifications, drawings, and procedures.
• Record inspection results and ensure proper documentation in batch records (DHRs).
• Maintain training records and support onboarding documentation.
• Assist with compiling quality and regulatory metrics.

Connaissances

Attention to detail

Documentation accuracy

CAPA/NCR/audits

Reading technical drawings

Organizational skills

Time management

Communication & teamwork

Formation

Associate’s or Bachelor’s degree preferred

Outils

Microsoft Office

eQMS

Quality management software

Description du poste

Description

The Quality Assurance Specialist supports the Quality Management System (QMS) by ensuring products, processes,

and documentation comply with applicable regulatory requirements, internal procedures, and quality standards. This

role assists in inspections, documentation control, complaint handling, and quality system maintenance to ensure

product safety and effectiveness.

Primary Job Responsibilities

• Complaint Handling Support
• Assist with intake, documentation, and processing of customer complaints
• Support complaint investigations and ensure timely closure
• Help ensure complaints are evaluated for reportability

Inspection and Testing

• Perform incoming, in-process, and final inspections of components and finished devices
• Verify product conformity to specifications, drawings, and procedures
• Record inspection results and ensure proper documentation in batch records (DHRs)

Assist with the compiling and reporting of quality and regulatory metrics

Training Support

• Ensure training records are maintained and up to date
• Support onboarding and training documentation for new employees

Other duties may be assigned by manager.

Requirements

Qualifications

Education

• Associate’s or Bachelor’s degree preferred

Experience

• 0–3 years of experience in a regulated environment (medical device preferred)

Experience with ISO 13485 or FDA regulations is a plus

Skills and Competencies

• Strong attention to detail and documentation accuracy
• Familiarity with quality tools (CAPA, NCR, audits)
• Ability to read and interpret technical documents and drawings
• Good organizational and time management skills
• Proficiency in Microsoft Office and/or eQMS systems
• Strong communication and teamwork skills.

Travel and Other Physical Demands

• Travel of approximately 20%
• Must be able to occasionally lift and move items weighing up to 35 pounds