Quality Assurance Senior Manager

People Technology And Processes; Washington (District of Columbia); On-site; USD 148,000 - 160,000; Full time

Job summary

Paycom - ATS in Washington, DC seeks a Quality Assurance Senior Manager to lead QA governance, compliance, and information assurance for Navy/DoD programs. You will own the Quality Management Plan, align with NAVSEA requirements, and oversee QA for multiple task orders.

Responsibilities include defining KPIs/SLAs, guiding audits and CAPAs, coordinating inspections, and partnering with technical leads to enforce DoD IA baselines.

Qualifications

• At least 10 years of experience in Information Assurance providing IT systems support for Navy/DoD customers or directly for Navy/DoD.
• Must be able to complete certification sustainment related training/continuing education as required to maintain certification status in accordance with the contract statement of work.
• DoD-approved Information Assurance baseline certification at IAM Level III is desirable.

Responsibilities

• Own the Quality Management Plan (QMP) aligned to contract requirements, NAVSEA policies, and internal standards.
• Establish and manage QA processes for all task orders, including checklists, acceptance criteria, workflows, and version control.
• Lead reviews for contractual deliverables, define and report KPIs/SLAs, and drive CAPAs.
• Coordinate readiness for audits/inspections and respond to CARs.
• Partner with technical leads to reflect DoD IA policies and risk decisions.
• Serve as QA interface to Government stakeholders and oversee QA readiness briefs.
• Promote accountability, precision, and customer mission focus.

Skills

QA governance

Process excellence

IA integration

Stakeholder engagement

Team leadership

Job description

Job Details

Job Location: Washington D.C., DC 20376
Position Type: Full Time
Salary Range: $148,000.00 - $160,000.00
Title: Quality Assurance Senior Manager
Clearance Type: None

Responsibilities (including but not limited to)

Quality Governance & Compliance

• Own the Quality Management Plan (QMP) aligned to contract requirements, NAVSEA policies, and internal standards.
• Establish and manage QA processes for all task orders, including checklists, acceptance criteria, workflows, and version control.

Deliverable & Process Excellence

• Lead reviews for all contractual deliverables (e.g., technical reports, program plans, schedules, metrics dashboards), ensuring accuracy, completeness, and timeliness.
• Define, track, and report Key Performance Indicators (KPIs) and Service Level Agreements (SLAs); drive root‑cause analysis and corrective/preventive actions (CAPA).
• Coordinate readiness for audits/inspections and respond to Corrective Action Requests (CARs).

Information Assurance Integration

• Partner with technical leads to ensure deliverables reflect current Navy/DoD IA policies, configuration baselines, and risk acceptance decisions.

Stakeholder Engagement

• Serve as primary QA interface to Government stakeholders (COR/ACOR, Task Order CORs), Program Manager, and functional leads.
• Facilitate QA reviews, readiness briefs, and continuous improvement sessions; maintain transparent communications on quality status and risks.

Team Leadership & Coaching

• Promote a culture of accountability, precision, and customer mission focus.

Qualifications

• At least 10 years of experience in Information Assurance providing IT systems support for Navy/DoD customers or directly for Navy/DoD.
• Must be able to complete certification sustainment related training/continuing education as required to maintain certification status in accordance with the contract statement of work.

Desired

• DoD‑approved Information Assurance baseline certification at Information Assurance Management (IAM) Level III in accordance with DoD Directive 8570.01‑M (Information Assurance Workforce Improvement Program).