Quality Assurance Manager (Mid)

People, Technology & Processes, LLC; Washington (District of Columbia); On-site; USD 90,000 - 130,000; Full time

Job summary

People, Technology & Processes, LLC seeks a Quality Assurance Manager (Mid) to lead QA programs for Navy/DoD IT support. The role focuses on establishing QA frameworks, metrics, and audit readiness to ensure contract objectives are met.

The candidate will drive compliance with IA controls, manage risk across the system lifecycle, and review critical deliverables for accuracy and traceability. Certification sustainment is required.

Qualifications

• 4–10 years of Information Assurance experience with Navy/DoD.
• DoD-approved IAT II certification per DoD 8570.01-M.
• Must maintain certification sustainment training as required.

Responsibilities

• Lead Quality Program leadership aligned to contract requirements.
• Oversee compliance with policies, standards and IA controls.
• Identify quality gaps and drive corrective/preventive actions.
• Prepare for audits, assessments, and inspections; provide dashboards (KPIs, SLAs).
• Review deliverables for accuracy, completeness, and traceability.
• Collaborate with IA and engineering to mitigate quality risks across lifecycle.

Skills

Quality Assurance

Education

DoD IAT II certification

Job description

Description

Title: Quality Assurance Manager (Mid)

Clearance Type: None

Responsibilities Include (but Are Not Limited To)

• Quality Program Leadership: Establish, implement, and sustain QA frameworks, plans, procedures, and metrics aligned to program objectives and contract requirements.
• Compliance & IA Controls: Oversee adherence to applicable policies, standards, and directives.
• Process Improvement: Identify quality gaps, root causes, and corrective/preventive actions; drive continuous improvement initiatives.
• Audit Readiness & Reporting: Prepare for and support internal/external audits, assessments, and inspections; develop dashboards and reports (KPIs, SLAs, defect rates, corrective action status) for government and contract leadership.
• Deliverable Review: Conduct quality reviews of technical documentation, plans, test results, change requests, and configuration baselines to ensure accuracy, completeness, and traceability.
• Risk Management: Collaborate with IA and engineering teams to identify and mitigate quality risks throughout the system lifecycle (planning, development, integration, deployment, O&M).

Qualifications

• At least 4-10 years of experience in Information Assurance providing IT systems support for Navy/DoD customers or directly for Navy/DoD.
• DoD-approved Information Assurance baseline certification at Information Assurance Technical (IAT) Level II in accordance with DoD Directive 8570.01-M (Information Assurance Workforce Improvement Program).
• Must be able to complete certification sustainment related training/continuing education as required to maintain certification status in accordance with the contract statement of work.

Desired

• Computing Environment (CE) certifications for the operating system(s) and/or security related tools/devices supported, as required by SEA 05, in accordance with the statement of work.