Quality Assurance Representative

AVFUEL/AVFLIGHT; Ann Arbor (MI); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid vacation

Sick leave

Holidays

Life and disability insurance

401k with employer matching

Job summary

AVFUEL/AVFLIGHT in Ann Arbor, MI seeks a hands-on QA/Technician to diagnose and service aviation refueling equipment. You will read electrical, pneumatic, and hydraulic schematics, perform flow tests, and support field operations at FBOs and terminals.

Travel is required; driving and occasional flying are part of the role. The ideal candidate has strong mechanical aptitude, provides excellent customer service, and can write clear reports.

Qualifications

• Associates or Bachelor’s degree in a technical discipline preferred.
• High school diploma or equivalent with minimum three years of aircraft refueler experience or equivalent.
• Hands-on training provided; strong mechanical aptitude expected.

Responsibilities

• Answering and troubleshooting Quality Assurance and Technical service calls.
• Reading electrical and hydraulic schematics to diagnose refueler trucks.
• Flow test refueler trucks.
• Travel to FBO locations, Terminals, Suppliers (scheduled and emergency).
• Must be able to drive and fly without restrictions.
• Work outdoors when needed for extended periods.

Skills

12V wiring

Electrical schematics interpretation

Pneumatic & hydraulic schematics

Physical stamina

Communication skills

Customer service

MS Office

Mechanical aptitude

Report writing

Self-motivation

Airline/refueler equipment experience

Drivers license

Education

Technical degree preferred

HS diploma + 3 years related experience

Tools

Microsoft Office

Job description

Overview

Location: Avfuel Corp - Ann Arbor, MI 48108

Position Type: Full Time • Education Level: High School/GED Equivalent • Job Shift: Day • Employment Type: Full Time

Benefits: Medical, Dental, Vision, Paid Vacation, Sick & Holidays; Company paid Life and Disability Insurance; 401k savings plan with employer matching

Voluntary Benefits: Supplemental Life Insurance, Critical Illness, Accident Coverage, & Pet Insurance

Department: Quality Assurance

Responsibilities

• Answering and troubleshooting Quality Assurance and Technical service calls
• Reading electrical and hydraulic schematics to diagnose refueler trucks
• Flow test refueler trucks
• Travel required (scheduled and emergency) to FBO locations, Terminals, Suppliers
• Must be able to drive and fly without restrictions
• Working outdoors when needed for extended periods of time

Qualifications

• 12V wiring knowledge needed
• Aptitude to learn how to interpret electrical, pneumatic and hydraulic schematics
• Be able to physically climb ladders and vessels of various shapes and sizes
• Valid driver’s license
• Comfortable in a shop or office environment
• Self-starter, highly motivated
• Have the ability to communicate effectively with supervisors and other staff members
• Have exceptional customer service and communication skills both by phone and in person
• High mechanical aptitude in Automotive and Heavy Truck repair with the ability to train and teach
• Ability to write reports and proficient computer skills in Microsoft Office
• Ability to work in a fast paced environment and complete assignments within deadlines
• Experience in operations & maintenance of aviation refueling equipment and aviation fuel handling practices would be a plus

Education and Experience

• Associates or Bachelor’s degree in a technical discipline is preferred, not required
• High school diploma or equivalent and a minimum of three years of aircraft refueler or related experience required; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this position
• Heavy truck mechanics, auto mechanics, ground support mechanics, aviation line service personnel and managers are encouraged to apply, as this is a “Hands On” position that includes on the job training

Physical Requirements

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift 15 pounds at times.
• Must be able to access and navigate each department at the organization’s facilities.