Quality Assurance/Quality Control Technician

DATABANK IMX LLC; Pennsylvania; On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dedicated Quality Assurance/Quality Control Technician to join their Production team. In this role, you will conduct quality control checks on scanned medical documents, ensuring compliance with client specifications. The ideal candidate will thrive in a fast-paced environment and demonstrate strong attention to detail. This position offers the opportunity to work in a collaborative atmosphere, where your contributions will directly impact the quality of services provided. If you are passionate about quality assurance and looking to make a difference, this role is perfect for you.

Qualifications

• Ability to work in a fast-paced environment.
• Proficient in Microsoft Office products.
• Document Prep knowledge preferred.

Responsibilities

• Conduct quality checks on scanned images.
• Maintain confidentiality and security of client information.
• Resolve problems promptly and accurately.

Skills

Microsoft Office

Quality Assurance

Document Preparation

Problem Solving

Attention to Detail

Education

High School Diploma

GED Certificate

Job description

Overview

AtDataBank, we’re helping organizations work smarter through better data and process automation. When we partner, customers can shift from cumbersome, outdated processes and technology, to faster, more efficient practices that help them serve their customers better and make their employees happier.

If you really want to know something about us, first and foremost, we’re passionate about people. We come to work because we want to see our customers succeed, and we want to have fun getting them there. Our 600+ workforce loves intensely studying data, problem-solving, cloud computing, AI, and the future of tech. If this interests you, we encourage you to apply.

We show up as our true selves daily and value every perspective. This is essential to our culture because we always want to move our best ideas forward. That’s what makes us good at what we do.

DataBank is pleased to announce that we are currently recruiting for a Quality Assurance/Quality Control Technician to join our Production team.Reporting to the Quality Control Manager, the Quality Assurance/Quality Control Technician will be responsible for conducting quality control checks on scanned medical documents to ensure all documents are prepared according to the job and client specifications.

The position will be based out of our Huntingdon Valley Management Services location at:

DataBank

458 Pike Road

Huntingdon Valley, PA 19006

Responsibilities

Essential Functions/Job Duties:

The requirements are representative of the knowledge, skill and ability required. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Conduct quality checks on scanned images in network and on hard drives
• Rescan and insert corrections as necessary
• Follow instructions and communicate with supervisor or trainer when appropriate to ensure customer expectations are met
• Maintain confidentiality and security of client information per client guidelines
• Ability to perform high levels of repetitive motion on a daily basis
• Resolve problems promptly, accurately, and in such a way as to prevent future problems
• Adheres to quality assurance standards and processes to ensure the highest quality product
• Ability to meet attendance and punctuality requirements
• Ability to lift boxes weighing up to 40 lbs.

Qualifications

Desired Skills & Experience:

• Ability to work in a fast paced environment
• Proficient in Microsoft Office products
• Ability to work flexible hours including weekends and holidays
• High School Diploma or GED Certificate required
• Document Prep knowledge preferred, but not require

Ability to:

• Read at a level sufficient to understand documents containing titles, codes, prose of various natures, including written instructions or mathematical figures
• Analyze selected subjective information and arrive at an appropriate conclusion
• Inspect and analyze selected subjective information to maintain quality standards in product
• Maintain established production quotes and project standards
• Listen effectively and follow written or verbal instructions
• Maintain confidentiality in relation to documents or projects being serviced
• Operate and thrive in a changing environment
• Maintain regular and predictable attendance
• Establish and maintain effective relationships with those contacted within the line of work

Success Factors:

• Driven to meet set internal deadlines
• Ability to work independently in a team environment.
• Perform your work accurately, promptly, and with an awareness of how your work impacts others’ work; with a commitment to doing quality work; in a manner that is positive and helpful to others; and in a way that makes others feel their contributions count

Information Security Requirements:

At DataBank, information security is a top priority. It is the responsibility of every member of our workforce to protect sensitive information at all times. As part of our commitment to clients and regulators, the following information security requirements must be satisfied and upheld for all job positions:

• Ability to pass individual background check and drug screenings, when required.*
• Operate in accordance with all DataBank information security policies and procedures.
• Understand and acknowledge all job responsibilities relating to information security and protecting sensitive company and/or client information.
• Execute information security processes and procedures as required based on job functional responsibilities.
• Protect information assets from unauthorized access, disclosure, modification, destruction or interference.
• Report information security events, incidents, and any other risks identified to designated company resources.

*As an employee of Databank, you may also be required to undergo continued or more in depth background screenings to satisfy the information security requirements of current or future clients.