Quality Assurance Project Specialist- 29090

OLSA Resources, Inc.; North Carolina; On-site; USD 50,000 - 70,000; Full time

Job summary

A quality assurance service provider in North Carolina is seeking a Quality Assurance Project Specialist to ensure compliance and accuracy of documentation while also managing change control processes. The ideal candidate will have a High School Diploma or equivalent with a phlebotomy certification and at least one year of relevant experience. Responsibilities include monitoring quality assurance practices and building positive relationships with internal customers. Proficiency in Microsoft Office is required for success in this role.

Qualifications

• Requires a minimum of one year of verifiable phlebotomy experience.
• Five to seven years of customer support or project planning experience preferred.
• Must have knowledge of applicable regulatory standards for infant formula and nutritional products.

Responsibilities

• Develop and maintain documentation to support the change control processes.
• Review and proof documentation for compliance with policies.
• Ensure accuracy and completeness in area of responsibility.

Skills

Phlebotomy certification

Proficiency in blood collection

Organizational skills

Excellent verbal and written communication skills

Advanced knowledge of Microsoft Office Suite

Education

High School Diploma or equivalent

B.S. degree in science, business or technical field

Tools

Microsoft Office Suite

Adobe Acrobat

Visio

Access

Lotus

Job description

Quality Assurance Project Specialist- 29090

• Contract

Grade 2 - PST meets minimum requirements and experience for client office and roving (with limited locations) positions, and patient service centers offering minimal services.
Skill and comprehension level required for this category: Phlebotomy certification (where required) from an accredited agency, and a minimum of one year verifiable phlebotomy experience. Exhibit proficiency in blood collection by venipuncture and capillary technique from patients of all age groups, and urine drug screen collections. Able to grasp a firm understanding of the importance of compliance and safety as outlined during new hire orientation and annual training.
Skill Requirements
Administrative: Answer telephones, maintain logs/records, organizational skills, proficiency with numbers, research information, time management, use computerized databases, written and verbal communications.
Machine: Personal computer.
Physical Demands: Speech clarity, utilization of fingers and hands, standing-remaining on one’s feet in an upright position, sitting-remaining in the normal seated position, handling-seizing, holding, grasping. Moderate physical effort (up to 30 pounds); must comply with applicable safety procedures.
Working Conditions: Possible exposure to infection from disease-bearing specimens; regularly exposed to the risk of blood-borne diseases; must comply with applicable safety procedures.
Vision Requirements: Far acuity-ability to see clearly at 20 feet or more; near acuity-ability to see clearly at 20 inches or less; depth perception-ability to judge distance and space relationships; color vision-ability to distinguish and identify different colors.
License/Certification/Education: Requires a High School Diploma or equivalent with a minimum of one year of verifiable phlebotomy experience. Normally requires a Valid Driver’s License along with a clean driving record.

This position is Non-Exempt. Hours over 40 will be paid at Time and a Half.
Creates and maintains data, documentation and systems to track, monitor, and support the change control processes for Division Quality Assurance.
Reviews, edits and proofs documentation for completeness and compliance with AN policies and procedures.
Ensures integrity, accuracy, consistency and completeness of area of responsibility.
Corresponds with internal customers regarding inquiries and completion of documentation required by company policies and procedures.
Uses discretion in escalating unusual product performance issues, collaborates with other functional areas to discuss and resolve.
This position requires a very high degree of technical competence and communicative ability in order to receive, evaluate, investigate and respond to internal customers' questions and requests.
B.S. degree in science, business or technical related field to perform all aspects of the job.

The Quality Assurance Project Specialist is responsible for producing the highest quality results while operating within the constraints of the business timelines and guidelines. Responsibilities also include developing positive relations with other individuals within as well as outside the department. In addition to the duties described, the incumbent completes all other projects as assigned by management as well as assures compliance to Nutritional Regulations and Good Manufacturing Practices.

Five - seven years of customer support, business, or project planning experience preferred. A high degree of interpersonal relations skills. Excellent verbal and written communication skills. Able to work independently and/or function with minimal supervision. Must be able to work under pressure and stress common to office environments. Must be able to maintain a high degree of accuracy and analytical thinking. Must be able to deal effectively with problems and customers. Must have knowledge of applicable regulatory standards and requirements for infant formula and nutritional products. Must have Advanced knowledge of Microsoft Office Suite, Adobe Acrobat, Visio, Access, and Lotus.