Quality Assurance Manager: Lead Quality & CI

Exemplar Global; Charlotte (NC); Hybrid; USD 110,000 - 160,000; Full time

Job summary

Hays Fluid Controls in Charlotte, NC is seeking an experienced Quality Assurance Manager to lead our quality strategy across the manufacturing operation. You will build and mentor a high-performing QA team, set performance metrics, and partner with Engineering, Operations, Procurement, and leadership to drive high quality and reliability.

You will own certification and compliance efforts, oversee PFMEA and supplier quality, conduct root-cause investigations, and implement corrective actions that

Qualifications

• Bachelor's degree in Engineering, Quality, Manufacturing, or a related field, or an equivalent combination of education and experience.
• 8+ years of experience in Quality Assurance, manufacturing, or engineering leadership.
• 5+ years of supervisory or management experience.
• Strong knowledge of quality systems, standards, and methodologies.
• Experience with statistical process controls, root cause analysis, and continuous improvement.
• Strong analytical, problem-solving, and decision-making abilities.
• Excellent communication and leadership skills.
• US Citizen

Responsibilities

• Lead, mentor, and develop a high-performing Quality Assurance team.
• Establish and execute the organization's quality strategy, goals, and performance metrics.
• Drive continuous improvement initiatives that improve product quality, reduce risk, and enhance operational performance.
• Analyze quality data and trends to identify improvement opportunities and implement corrective actions.
• Partner with Engineering, Operations, Procurement, and leadership teams to ensure quality objectives are achieved.
• Develop and maintain quality systems, procedures, controls, and documentation.
• Lead root cause investigations and corrective action plans for significant quality issues.
• Manage supplier quality performance through audits, evaluations, and ongoing collaboration.
• Oversee PFMEA development and risk mitigation activities.
• Coordinate and lead third-party certification audits, including FM and UL certifications.
• Ensure compliance with applicable standards, customer requirements, and regulatory expectations.
• Champion a culture of quality throughout the organization.

Skills

Quality leadership

Quality systems

Statistical process control

Root cause analysis

Continuous improvement

Cross-functional collaboration

Data analysis

Project management

Communication

US Citizenship

Education

Bachelor's degree in Engineering/Quality/Manufacturing

Tools

PFMEA

Audits

Job description

Hays Fluid Controls in Charlotte, NC is seeking an experienced Quality Assurance Manager to lead our quality strategy across the manufacturing operation. You will build and mentor a high-performing QA team, set performance metrics, and partner with Engineering, Operations, Procurement, and leadership to drive high quality and reliability.

You will own certification and compliance efforts, oversee PFMEA and supplier quality, conduct root-cause investigations, and implement corrective actions that