Quality Assurance Manager (3409)

Paycom; Cartersville (GA); On-site; USD 90,000 - 120,000; Full time

Job summary

MJC is seeking a Quality Assurance Manager to oversee the Quality Management System and supervise the QA/QC team in a manufacturing environment. The role requires leading improvement initiatives, audits, and CAPA processes to ensure compliance with internal, customer, and regulatory standards.

The candidate should have a B.S. in engineering, 2+ years of management experience, strong leadership and communication skills, and familiarity with PFMEA and root cause analysis.

Qualifications

• Bachelor's degree in engineering or related field.
• Minimum of 2 years of experience in people management.
• Experience in manufacturing, with preference for HVAC manufacturing.
• Fluency in statistics, PFMEA and root cause analysis a must.
• Excellent communication, organization and time management skills.
• Proficient with Microsoft Office; familiarity with ChatGPT is a plus.
• Experience with ERP systems and statistical programs preferred.
• Spanish speaker a plus (bilingual in English and Spanish).

Responsibilities

• Oversees the Quality Management System.
• Supervise the creation and implementation of quality assurance goals, objectives and procedures.
• Manage QA staff under Quality Engineering and Quality Control.
• Serve as MJC contact to OEM customers and provide timely information.
• Collect, analyze and summarize QC/QA trends; compile reports and recommend corrective actions.
• Identify, prioritize, communicate and resolve manufacturing quality issues.
• Perform internal and external supplier audits.
• Conduct periodic management reviews of the QA/QC system and adjust as needed.
• Manage CAPA process and ensure training and calibration programs.
• Lead ISO compliance initiatives and support management team as needed.

Skills

Leadership

Quality management

Statistics

PFMEA

Root cause analysis

Communication

Time management

Organization

Multi-tasking

Bilingual English/Spanish

HVAC manufacturing

Process audits

CAPA

Microsoft Office

ChatGPT

ERP systems

Education

Bachelor's Degree in engineering

Tools

Microsoft Office

ChatGPT

ERP systems

Job description

Job Details: Job Location: 415 GRASSDALE RD - CARTERSVILLE, GA, Position Type: Full Time, Education Level: Bachelor's Degree, Salary Range: Undisclosed, Travel Percentage: Occasional Travel (0-10%), Job Shift: Office (8am-5pm), Summary

The Quality Assurance Manager position is responsible for the Quality Management System, including management and implementation of procedures and maintaining compliance in adherence with MJC, customer, and regulatory standards. The position supervises the QA/QC team.

Job Responsibilities and Duties

• Oversees the Quality Management System
• Supervise the creation and implementation of quality assurance goals, objectives and procedures
• Manage quality assurance staff who fall under the following departments: Quality Engineering and Quality Control
• Serve as MJC contact to OEM customer. Provide requested information and updates to OEM on a timely basis
• Collect, analyze, and summarize quality control/quality assurance trends and data, compile information into reports, present reports and recommendation for corrective action and or change as necessary
• Identify, prioritize, communicate and resolve issues related to manufacturing MJC products
• Perform internal audits, address nonconformities from previous internal and external audits
• Perform external supplier audits
• Conduct periodic management reviews of the QA/QC system and adjust as necessary
• Manage Corrective Action/Preventative Action (CAPA) process
• Ensure that organizational systems and training are in place
• Overseeing established calibration and testing program
• Assist the management team and provide QA support as necessary
• Lead and direct company on path towards ISO compliance

Skills and Qualifications

• Minimum of a B.S. in engineering
• At least two years of experience in employee management
• Effective and accomplished leader who manages through collaboration and teamwork a must
• At least five years of experience in manufacturing, with strong preference for HVAC manufacturing
• Fluency in statistics, PFMEA and root cause analysis a must
• Excellent communications skills a must
• Strong organizational, decision-making and time management skills a must
• Excellent multi-tasking and prioritization capabilities a must
• Knowledgeable in Microsoft Office and ChatGPT a must
• Experience with ERP systems and statistical programs preferred
• Black Belt certification preferred
• Spanish speaker a plus (bilingualism in English and Spanish)

Supervisory Responsibility

This position manages all employees of the department and is responsible for the performance management and hiring of the employees within that department.

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Some of the work will require exposure to loud noises or fumes in the plant facility.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

AAP/EEO Statement

MJC is an equal opportunity employer and makes decisions related to compensation and all terms, conditions or privileges of employment based on merit. Company policy prohibits unlawful discrimination based on race, color, creed, sex, religion, age, national origin or ancestry, physical or mental disability, medical condition (including pregnancy), genetic information, veteran status, or any protected class as defined by federal, state, or local laws. All such discrimination is unlawful and prohibited by the Company.

Work Authorization/Security Clearances

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States. Additionally, after being hired to complete as required by law, the “employment eligibility verification form” I-9.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Qualifications: