Quality Assurance Manager

Amcor LLC; West Danville (KY); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Medical, dental and vision plans

Paid Parental Leave

Retirement Savings Plan with company 


Tuition Reimbursement

Job summary

Amcor is seeking a Quality Assurance Manager in Kentucky to develop and maintain our ISO 9001 quality system, ensuring products meet customer specs and achieve high reliability. You will lead a QA team, partner with manufacturing, and drive continuous improvement initiatives.

You will oversee test procedures, inspections, and quality metrics while collaborating with engineering and plant leadership to resolve issues and protect product quality and throughput.

Qualifications

• Bachelor’s degree in engineering, quality, materials science, or related field or equivalent experience.
• 5-7+ years of quality experience in manufacturing environments (packaging preferred).
• Experience managing an ISO 9001 QMS, including internal and external audits.
• Prior supervisory experience leading a QA/technical team.
• Knowledge of root cause analysis and CAPA methodologies (8D, 5-Why, fishbone).
• Proficiency with SPC tools and inspection systems.
• Experience resolving customer complaints in manufacturing.

Responsibilities

• Develops and implements a quality program to ensure conformity of materials and products to standards.
• Oversee ISO 9001 maintenance and quality objectives.
• Review and approve test procedures; support manufacturing operations.
• Establish cost-effective inspection methods aligned with customer requirements.
• Implement quality awareness programs and report results.
• Lead root cause investigations and CAPA actions.
• Communicate effectively with supervision, quality, and R&D.

Skills

Leadership

Analytical thinking

Communication

Problem solving

Education

Engineering/Quality degree

Tools

SPC tools

Quality inspection systems

Job description

Accelerate the possible by joining a winning Amcor team that’s transforming the packaging industry and improving lives around the world.At Amcor, we unpack possibility through our innovative and responsible packaging to provide solutions that benefit our customers, our people and our planet. More than 10,000 consumers worldwide encounter our products every second and rely on us for safe access to food, medicine and other goods. We value their trust by making safety our guiding principle. It’s our core value and integral to how we do business.Beyond this core principle, our shared values and behaviors unite us as we work together to elevate customers, shape lives and protect the future. We champion our customers and help them succeed. We play to win – adapting quickly in an everchanging world – and make smart choices to safeguard our business, our communities and the people we serve for generations to come. And we invest in our world-class team, empowering our colleagues to unpack their potential, because we believe when our people grow, so does our business.To learn more about playing for Team Amcor, visit www.amcor.com I LinkedIn I Glassdoor I Facebook I YouTubeJob DescriptionAccelerate the possible by joining a winning Amcor team that’s transforming the packaging industry and improving lives around the world.At Amcor, we unpack possibility through our innovative and responsible packaging to provide solutions that benefit our customers, our people and our planet. More than 10,000 consumers worldwide encounter our products every second and rely on us for safe access to food, medicine and other goods. We value their trust by making safety our guiding principle. It’s our core value and integral to how we do business.Beyond this core principle, our shared values and behaviors unite us as we work together to elevate customers, shape lives and protect the future. We champion our customers and help them succeed. We play to win – adapting quickly in an everchanging world – and make smart choices to safeguard our business, our communities and the people we serve for generations to come. And we invest in our world-class team, empowering our colleagues to unpack their potential, because we believe when our people grow, so does our business.Position Summary:The Quality Assurance Manager is responsible with developing and maintaining a quality system to assure that all manufactured products meet customer specifications and achieve superior quality and reliability levels. Investigates and evaluated facts and data to provide the plant with feedback on current and new product performance.ResponsibilitiesDevelops and implements a quality production program to ensure conformity of purchased materials and final products to quality standardsOversee the maintenance and continuous improvement of the ISO 9001 system and related quality objectives for the siteResponsible for the review and approval of new and revised test procedures and will provide technical support to the manufacturing operations. Recommends procedures for establishing new or revised standards, inspection methods and process controlsEstablishes and implements cost-effective inspection procedures and techniques consistent with company and customer requirements. Implements quality awareness programs and develops systems to track and report resultsDevelops and maintains written product assurance policies and procedures as required to define and ensure conformance to customer specifications and requirementsMonitors inspection and test queues and initiates action to maintain quality objectives. Initiates cross-training and initial training programs for these test functions designed to expand and improve coverage and personnel qualificationsEstablishes effective lines of communication and feedback with manufacturing general supervisors, quality, and R&D to ensure prompt attention and resolution of conditions that adversely affect quality or throughputEstablishes effective lines of communication and feedback within the corporation to ensure prompt attention and resolution of conditions that adversely affect qualityResponsible for implementing/overseeing process, production, best practice and continuous improvement efforts.Investigations of new methods to improve corporate performance including equipment, statistical tools, troubleshooting methods etc.Oversee the maintenance and improvement of the ISO effort in the plantCoordinates all aspects of both internal and customer complaint systems (including root cause investigation, determination of all preventative actions, follow up to ensure preventative actions are properly installed)Implement quality awareness programs and develops systems to track and report resultsDevelops and maintains written product assurance policies and procedures as required to define and ensure conformance to customer specifications and requirementsActively puts safety first in all responsibilities, promoting Amcor’s safety cultureWhat We ValueStrong quantitative and analytical skills, including statistical analysis, precision measurement, and process capability studies.Excellent written and verbal communication skills, with confidence engaging directly with customers and plant leadership.Ability to write clear, concise reports on quality and process performance for management and customer presentations.Strong leadership skills; ability to lead, coach, and hold a multi-shift QA team accountable.Sound judgment in balancing quality standards against production throughput and staffing pressures.Ability to build effective, collaborative relationships with Manufacturing, Engineering, and Plant leadership, including navigating disagreement constructively.Demonstrates the core competencies of the Amcor Leadership Framework (to be confirmed against the current framework).What We Want From You• Bachelor’s degree in engineering, Quality, Materials Science, or a related technical field, or equivalent combination of education and experience.• 5-7+ years of quality experience in a manufacturing environment — flexible packaging, film extrusion, or converting experience strongly preferred (confirm minimum years with hiring manager).• Demonstrated experience managing an ISO 9001 quality management system, including internal audits and external certification audits.• Prior supervisory or people-management experience leading a QA or technical team.• Working knowledge of root cause analysis and CAPA methodologies (8D, 5-Why, fishbone, etc.).• Proficiency with statistical process control tools and quality/inspection systems.• Experience investigating and resolving customer complaints in a manufacturing environment.ContactEqual Opportunity Employer/Minorities/Females/Disabled/Veterans/Sexual Orientation/Gender IdentityAmcor is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.If you would like more information about your EEO rights as an applicant under the law, please click on the \"Know Your Rights: Workplace Discrimination is Illegal\" Poster. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call 224-313-700 and let us know the nature of your request and your contact information.About AmcorAmcor is a global leader in packaging solutions for consumer and healthcare products. With industry-leading innovation capabilities, global scale and technical expertise, we help our customers grow and meet the needs of millions of consumers every day. Our teams develop responsible, more sustainable packaging in flexible and rigid formats across multiple materials. Supported by a commitment to safety, ~70,000 colleagues across ~140 countries bring our global capabilities to local customers and provide local access to global brands. Our work is guided by our purpose of elevating customers, shaping lives and protecting the future.Our ExpectationsWe expect our people to be guided by The Amcor Way and demonstrate our Values every day to enable the business to win. We are winning when:Our people are engaged and developing as part of a high-performing Amcor teamOur customers grow and prosper from Amcor’s quality, service, and innovationOur investors benefit from Amcor’s consistent growth and superior returnsThe environment is better off because of Amcor’s leadership and productsEqual Opportunity Employer/Minorities/Females/Disabled/Veterans/Sexual Orientation/Gender IdentityAmcor is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.If you would like more information about your EEO rights as an applicant under the law, please click on the \"Know Your Rights: Workplace Discrimination is Illegal\" Poster. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call 224-313-7000 and let us know the nature of your request and your contact information.E-VerifyWe verify the identity and employment authorization of individuals hired for employment in the United States.BenefitsWhen you join Amcor, you will have access to a comprehensive benefits and compensation package that includes:Medical, dental and vision plansFlexible time off, starting at 80 hours paid time per year for full-time salaried employeesCompany-paid holidays starting at 8 days per year and may vary by locationWellbeing program & Employee Assistance ProgramHealth Savings Account/Flexible Spending AccountLife insurance, AD&D, short-term & long-term disability, and voluntary benefitsPaid Parental LeaveRetirement Savings Plan with company matchTuition Reimbursement (dependent upon approval)Discretionary annual bonus program (initial eligibility dependent upon hire date)