Quality Assurance Manager

Consumer Connection, Inc.; Lawrenceville (GA); On-site; USD 52,000 - 72,000; Full time

Job summary

A leading company is seeking a QA Manager to ensure food products meet regulatory standards and customer expectations. The ideal candidate will have a strong background in food science and quality assurance, along with excellent leadership and communication skills. This full-time position requires onsite presence in Lawrenceville, GA, focusing on customer service, QA operations, and compliance.

Benefits

Vision insurance

Medical insurance

401(k)

Disability insurance

Qualifications

• 5+ years of experience in food quality assurance or food safety.
• Strong knowledge of HACCP, GMP, and food safety regulations.

Responsibilities

• Engage with customers to address QA-related queries and complaints.
• Develop and implement food safety and quality assurance programs.
• Ensure compliance with regulatory and customer requirements.

Skills

Leadership

Communication

Analytical

Problem Solving

Education

Bachelor’s degree in Food Science

Bachelor’s degree in Microbiology

Tools

Microsoft Office

Quality Management Systems

Job description

*THIS IS NOT A JOB WITH CONSUMER CONNECTION*

Job Description:

This QA Manager position is critical. The ideal candidate will ensure that all food products meet regulatory standards, customer expectations, and internal quality benchmarks. The candidate will have a strong background in food science, quality systems, and regulatory compliance, along with excellent leadership and communication skills.

We will only be considering candidates who are able to be onsite full-time.

Key Responsibilities:

1) Customer Service

• Engage with customers to address QA-related queries and complaints, ensure timely resolution of non-conformances
• Conduct root cause analysis and implement effective corrective and preventative actions.
• Ensure customer requirements (QA documents, questionnaires) are fulfilled on time, in full
• Work closely with the international team where needed

2) QA Operations

• Develop and implement food safety and quality assurance programs such as HACCP, GMP, SQF
• Work closely with production, procurement, and R&D teams to ensure that quality standards are integrated into every stage of the food production process.
• Lead problem resolution for system, process, and product issues and subsequent implementation of containment actions.
• Analyze quality data and implement improvements
• Maintain documentation and records for traceability

3) Audits & Compliance

• Ensure compliance with regulatory and customer requirements
• Lead internal and external audits and manage corrective actions
• Train teams and individuals effectively on quality procedures, ensuring compliance with best practices across the business functions.
• Collaborate with suppliers to ensure raw material quality
• Train and supervise quality assurance staff
• Stay current with food safety regulations and industry trends and communicate these changes effectively across the organization
• Communicate quality issues and solutions across departments

Qualifications

• Bachelor’s degree in Food Science, Microbiology, or related field
• 5+ years of experience in food quality assurance or food safety
• Strong knowledge of HACCP, GMP, and food safety regulations
• Experience with third-party audits and certifications such as SQF, BRC
• Experienced in writing process documentation and relevant quality documentation
• Excellent leadership and team management skills with a strong sense of ownership and urgency
• Strong analytical and problem-solving abilities
• Proficiency in Microsoft Office and quality management systems
• Passion for food safety and a commitment to continuous improvement

Full-time onsite in NE Atlanta, GA

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Quality Assurance, Manufacturing, and Customer Service

• Industries

  Food and Beverage Services, Food and Beverage Manufacturing, and Wholesale Food and Beverage

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Inferred from the description for this job

Vision insurance

Medical insurance

401(k)

Disability insurance

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