Quality Assurance Manager

General Motors LLC; Lansing (MI); On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

Relocation benefits

Job summary

General Motors Company in Lansing Delta Assembly is seeking a Quality Assurance Manager responsible for oversight of quality systems and processes. You will collaborate with quality operations, engineering, assembly, and cross‑functional teams to drive compliance, audits, and continuous improvement at the plant.

The role emphasizes leadership, strategic problem solving, and strong communication to ensure quality expectations are met and sustainability goals are achieved at the Lansing site.

Qualifications

• 3+ years experience in manufacturing.
• Strong knowledge of quality processes and systems.
• Excellent written and verbal communication.
• Proven ability to lead teams and influence stakeholders.
• Demonstrated problem solving and decision making.

Responsibilities

• Drive compliance with Quality Manual, BIQ and PQRS from a quality perspective.
• Lead audits and ISO activities as plant QR lead and ISO lead for the site.
• Manage Trace Scorecard, GEPICS trace, and GRA processes.
• Support and lead GCA/GCA-related meetings and 5F activities.
• Coach problem solving and champion cost reduction opportunities for quality.

Skills

Quality processes

Oral and written communication

Analytical thinking

Interpersonal skills

Decision making

Customer focus

Managerial courage

Manufacturing experience

Education

Bachelor's degree or equivalent experience

Job description

Job Description The Role:

We are interested in talking to self-motivated Candidates possessing the ability to work collaboratively in the Quality Assurance space at GM’s Lansing Delta Assembly plant.

As a Quality Assurance Manager (QAM), you will work directly for the Quality Manager and collaboratively with personnel from quality operations, quality engineering, assembly manufacturing and VAA manufacturing. The role will provide general oversight and guidance from a quality assurance perspective.

What You’ll Do (Responsibilities):

• Drive compliance at Lansing Delta Township Assembly, ensuring Quality Manual, GMS BIQ and PQRS requirements from a quality perspective are aligned & executed.
• Support GCA/Plant 5F meetings and facilitate if needed
• Support DRR/DRL/EFTQ improvement
• Lead Trace Scorecard management process
• Support GEPICS trace management process
• Support GMS implementation with specific focus on the BIQ statements Attend meetings as needed: staff, 5F, GCA, PFC
• Drive ISO activities as the plant ISO lead and manage External ISO Audits
• Manage Quality Requirements workflows as the plant QR lead
• Support Layered Audit process
• Support GMS Basketweave process
• Lead the GRA process
• Support the PFC process
• Support SUFS process
• Lead EI and F50 external communications process
• Support the ILM process
• Support BPD Level 2 activities
• Support BIQ SME certification process
• Manage GCA auditors and torque/process monitors as needed
• Lead GCA Execution, ensuring compliance to GCA manual requirements.
• Support/Lead GCA monitoring audit
• Support Internal Audit process (PCPs, TEBs, GRAs, QRs, etc.)
• Support yard sweeps as needed
• Coach, teach and support problem solving as needed
• Champion cost reduction opportunities for the quality department as needed
• Manage GM SAT Tag fleet as site SPOC

Your Skills and Abilities (Required Qualifications):

• 3+ years experience in manufacturing
• Highly developed oral and written communication skills
• High level of analytical ability where problems are unusual and difficult
• High level of interpersonal skills to work effectively with others
• Strong knowledge of quality processes
• Managerial courage
• Customer focus
• Strong decision-making ability

What Will Give You a Competitive Advantage (Preferred Qualification):

• 5+ years experience in manufacturing
• Bachelor's degree or equivalent experience
• Production supervision experience: assembly plant preferred
• Assembly manufacturing process knowledge/experience
• Quality Systems, Operations or Quality Assurance experience

GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP NOW OR IN THE FUTURE. THIS INCLUDES DIRECT COMPANY SPONSORSHIP, ENTRY OF GM AS THE IMMIGRATION EMPLOYER OF RECORD ON A GOVERNMENT FORM, AND ANY WORK AUTHORIZATION REQUIRING A WRITTEN SUBMISSION OR OTHER IMMIGRATION SUPPORT FROM THE COMPANY (e.g., H-1B, OPT, STEM OPT, CPT, TN, J-1, etc.).

This job may be eligible for relocation benefits. Onsite: This role is categorized as onsite. This means the successful candidate is expected to report to Lansing, MI on a full-time basis. GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc). This role is categorized as onsite. This means the selected candidate is expected to report to a specific location on a full-time basis. Relocation benefits are available for candidates who qualify under company policy.

About GM

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We are leading the change to make our world better, safer and more equitable for all through our actions and how we behave. Learn more about: Our Company Our Culture How we hire Our diverse team of employees bring their collective passion for engineering, technology and design to deliver on our vision of a world with Zero Crashes, Zero Emissions and Zero Congestion. We are looking for adventure‑seekers and imaginative thought leaders to help us transform mobility.

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