Quality Assurance Manager

The Kinsa Group; Chicago (IL); On-site; USD 120,000 - 140,000; Full time

Benefits offered by this job

Performance-based bonus

Comprehensive healthcare

401(k)

Paid holidays and PTO

Job summary

The Kinsa Group is recruiting a Quality Assurance Manager to lead quality and food safety programs across multiple manufacturing locations in the Greater Chicago area. You will drive audit readiness, CAPA processes, supplier quality, and customer-specific requirements while partnering with Production and Operations.

You will develop KPIs, manage QA teams, and balance quality goals with cost and efficiency. Strong knowledge of GFSI, FSMA, HACCP, and regulatory compliance is essential.

Qualifications

• 7+ years of quality leadership in food or ingredient manufacturing
• Strong knowledge of GFSI, FSMA, and regulatory compliance
• Experience with CAPA, root-cause analysis, and quality documentation
• Proven ability to collaborate with production teams and manage customer-specific specs
• Customer-facing quality experience and effective communication

Responsibilities

• Lead quality and food safety programs across multiple locations, ensuring SQF, HACCP, GMP, FSMA compliance
• Strengthen CAPA, root cause analysis, documentation, and quality systems to resolve risks
• Manage supplier quality and FSVP programs, including supplier qualification and corrective actions
• Serve as a customer-facing quality leader, handling communications and investigations
• Partner with Production to manage raw material variability and product release
• Lead and develop QA teams across locations with KPIs and consistent processes
• Drive continuous improvement to strengthen quality, workflow, and ERP utilization

Skills

Quality leadership

Audit readiness

Supplier quality

CAPA

Regulatory compliance

Job description

Kinsa is recruiting for a: Quality Assurance Manager

Location: Greater Chicago, IL Area

A growing food and ingredient manufacturer is seeking a Quality Assurance Manager to lead and strengthen quality and food safety systems across multiple manufacturing locations. This role will provide leadership for quality teams while driving audit readiness, supplier quality, andcustomer-specific requirements.

Compensation/Benefits:

• $120-140k base salary
• Performance-based bonus opportunity
• Comprehensive healthcare
• 401(k)
• Paid holidays and PTO

Key Responsibilities and Goals:

• Lead quality and food safety programs across multiple locations, ensuring compliance with SQF, HACCP, GMP, FSMA, and regulatory requirements while maintaining consistent audit readiness.
• Strengthen CAPA, root cause analysis, documentation, and quality systems to proactively identify and resolve quality risks.
• Manage supplier quality and FSVP programs, including supplier qualification, incoming material documentation, performance monitoring, and corrective actions.
• Serve as a key customer-facing quality leader, managing quality communications, complaint investigations, recurring issues, and customer-specific requirements.
• Partner closely with Production and Operations to manage raw material variability, finished product specifications, product release, and practical quality solutions.
• Lead and develop quality teams across multiple locations while establishing clear KPIs, project plans, accountability, and consistent processes.
• Drive continuous improvement initiatives that strengthen quality, workflow efficiency, documentation, and ERP utilization while balancing operational and cost considerations.

Competencies Needed for Success:

• 7+ years of quality leadership experience within food or ingredient manufacturing, including experience managing teams and cross-functional initiatives.
• Strong working knowledge of GFSI, FSMA, food safety systems, audit readiness, and regulatory compliance.
• Experience with FSVP, supplier quality programs, CAPA, root cause analysis, and quality documentation systems.
• Proven experience partnering directly with production teams and managing customer-specific product specifications.
• Strong customer-facing quality experience, including complaint investigation, problem resolution, and professional customer communication.
• Experience developing structured project plans, KPIs, and accountability systems within a multi-site or complex manufacturing environment.