Quality Assurance Manager

GPA Global | Packaging & Gifting; California (MO); On-site; USD 90,000 - 130,000; Full time

Job summary

GPA Global | Packaging & Gifting is seeking a Quality Assurance leader to drive ISO9001 QMS, cGMP, and SQF compliance at our Chatsworth, CA site. You will establish and maintain quality documentation, ensure regulatory alignment, and lead continuous improvement initiatives.

Responsibilities include KPI management, audits, and training of QA staff, with occasional travel to customer sites. A Bachelor’s degree or equivalent and extensive quality experience in paperboard manufacturing are preferred.

Qualifications

• Bachelor’s degree or equivalent; or five to ten years’ related experience and/or training; or equivalent combination of education/experience and knowledge of paperboard manufacturing preferred.
• Ability to read and comprehend simple instructions, write short correspondence, and memos.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Experience maintaining quality systems and regulatory compliance in manufacturing environments.

Responsibilities

• Lead and maintain ISO9001 Quality Management System, cGMP and SQF compliance.
• Establish the company’s quality documentation system including policy, objectives, manual, procedures, and records.
• Ensure compliance with regulatory, environmental, and customer requirements (FDA labeling, Prop 65, CPSIA).
• Lead Lean and Six Sigma initiatives to improve efficiency and reduce waste.
• Manage plant quality KPI and liaise with managers and staff on quality issues.
• Assist with inspections, audits, and training of QA personnel; travel for audits as needed.

Skills

Quality Management System

ISO9001

cGMP

SQF

Lean

Six Sigma

HACCP

Regulatory compliance

Education

Bachelor’s degree or equivalent

Job description

Location: On-site: Chatsworth, CA. Full-time, non-hybrid, on-site position.

SUMMARY

To effectively lead and maximize available resources and develop a companywide commitment to produce quality products efficiently based on Standard Operating Procedures while ensuring best Safety practices and full commitment to excellence.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Report personnel or product safety concerns to management

Responsible for outline, continuous improvement and maintenance of the ISO9001 Quality Management System as well as compliance with company Quality Standards, cGMP and SQF guidelines.

Establish the company’s quality documentation system, which includes the quality policy (SOP’s), quality objectives, quality manual, procedures, work instructions, and quality records for both internal and external reporting.

Ensure compliance with all applicable regulatory, environmental, and customer-specific requirements (e.g. FDA labeling, Prop 65, CPSIA).

Lead problem-solving and Continuous Improvement initiatives with the facility and customers to add value and customer satisfaction.

Serve as liaison with customers and suppliers regarding quality issues and work with both to continually improve the company’s quality management system in order to meet or exceed the customers’ requirements.

Responsible for plant quality KPI management and communication and actively engage with department managers as well as plant personnel.

Lead Lean and Six Sigma initiative to improve operational efficiency, reduce waste, and strengthen process capability.

Manage all Corporate ESG and federal, state and city reporting, including ACMD and related environmental programs.

Manage sustainability programs and certifications (e.g., FSC, PrintReleaf, EcoVadis).

Serve as Company Forestry Compliance Officer for SFI, PEFC and FSC requirements.

Serve as plant HACCP leader.

Perform the SQF Practitioner function as required per the SQF System.

Serve as liaison with external auditors and lead internal audits.

Participate in daily production meetings and new business meetings.

Help with inspection, fill in for QA personnel if on vacation or out sick, or rotate personnel to accomplish same as needed.

Investigate new test equipment, technology, and methods relating to Quality Assurance as they become available.

Keep QA equipment properly maintained.

Provide working guidelines for QA personnel. Instruct and train QA personnel, and other personnel, as needed.

Work closely with department supervisors to ensure the proper quality procedures are being accomplished at each machine center/department and personnel are properly trained.

Review and evaluate all personnel as it relates to the quality process and performance.

Occasional travel to customer sites for audits and/or product inspection as needed.

SUPERVISORY RESPONSIBILITIES

Supervises personnel in the Quality Assurance Department.Is responsible for the overall supervision, coordination, training, and evaluation of this unit. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include: assigning work, checking work, discipline, costs, maintaining quality and quantity standards, organizing work, evaluations, prioritizing and delegating work assignments as directed by upper management.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

Bachelor’s degree or equivalent; or five to ten years’ related experience and/or training; or equivalent combination of education/experience and knowledge of paperboard manufacturing preferred.

LANGUAGE SKILLS

Ability to read and comprehend simple instructions, write short correspondence, and memos. Ability to write simple correspondence, effectively present information one-on-one, small groups, and other employees of the organization.