Quality Assurance Manager

Careers @ Graham Packaging; York (York County); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K plan

Paid time off

Wellness program

Job summary

Graham Packaging is seeking a quality supervisor/manager to uphold safety, quality and compliance across manufacturing operations. You will translate customer requirements into inspection plans, drive corrective actions for complaints, and lead plant quality staff.

Collaboration with engineering, sales and service is essential to meet customer and plant expectations. Responsibilities include developing procedures for inspection devices, monitoring process controls, and driving continuous

Qualifications

• Bachelor’s degree or equivalent quality experience required.
• Minimum five years in quality supervisory/management in manufacturing.
• Strong leadership skills preferred.

Responsibilities

• Enforce safety, health, GMP and company quality policies and practices.
• Interpret customer requirements and translate into manufacturing specs and inspection points.
• Monitor and respond to customer complaints with corrective actions.
• Define and ensure compliance with GMPs, certifications, sanitation and audits.
• Collaborate with Engineering, Sales and Customer Service to fulfill responsibilities.
• Work with suppliers to meet customer and plant requirements.
• Develop operating procedures and controls for inspection devices.
• Define process control points and drive defect elimination improvements.
• Communicate plant quality performance to management and staff.
• Hire, train and supervise the plant quality staff.
• Continually evaluate procedures for safety and efficiency.
• May lead special projects in other areas.
• Travel up to 25% as needed.

Skills

Leadership

Communication

Problem solving

Teamwork

Education

Bachelor's Degree or equivalent

Job description

Responsibilities

• Understands, follows and enforces all established safety, health, quality GMP and Company policies, procedures and recognized practices.
• Understands, follows and enforces all established policies, procedures and recognized practices.
• Understand and interpret customer requirements; convert into manufacturing requirements (define necessary inspection and critical process points and required methodologies).
• Customer complaint response and tracking: Monitor complaint type and frequency to verify effectiveness of corrective actions.
• Define, implement and monitor the systems required to ensure compliance (GMP’s, required certifications, sanitation, and customer audit requirements).
• Work as required with Engineering, Sales, and Customer Service in completing the above responsibilities.
• Work with suppliers as required, defining customer and plant requirements and ensuring conformance.
• Assessment and development of operating procedures and controls for all automatic inspection devices.
• Define, develop, train, implement and monitor process control points and make necessary improvements for defect elimination.
• Regularly communicate customer issues and overall plant quality performance to management, staff, and plant personnel.
• Hire, train, and direct the daily activities of the plant quality staff.
• Continued evaluation of procedures, in all areas of responsibility for the best practices, particularly in the areas of Safety and efficiency.
• May be responsible for special projects related to other functional areas.
• 0-25% travel may be required.

Qualifications

A Bachelor’s Degree and/or related quality experience; or equivalent combination of education and related quality experience is required. A minimum of five years’ experience in a quality supervisory or management role in a manufacturing environment with demonstrated leadership skills strongly preferred.

Requirements

• Ability to maintain regular, predictable, and punctual attendance.
• Computer usage and typing skills are essential.
• Excellent verbal and written communication, including the ability to effectively communicate with internal and external customers.
• Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service.
• Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices.
• Communicates effectively: conveys facts and information clearly both verbally and orally.
• Collaborates well with others: proactively contributes to group objectives; volunteers to help others.

Benefits

Benefits include medical, dental, vision and basic life insurance. Employees are able to enroll in the company’s 401K Employee Saving Plan and may participate in its Employee Wellness Program. Employees will also receive paid time off in accordance with company policy and state law requirements.

EEO Statement

Graham Packaging is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, sex (including pregnancy), sexual orientation, religion, creed, age, national origin, physical or mental disability, gender identity and/or expression, marital status, veteran status or other characteristics protected by law.