Quality Assurance Manager

Boston Hire

Boston (MA)

Hybrid

USD 80,000 - 100,000

Full time

14 days+

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Job summary

A growing consumer products firm located outside of Boston seeks a Quality Assurance Manager. The role requires 5-7 years of experience in quality management within a consumer products company. Responsibilities include establishing quality standards, working with design and sales teams, and ensuring customer quality requirements are met. The position offers a hybrid work model—mostly in-office with one remote day per week.

Qualifications

Minimum 5-7 years’ experience as a quality leader in a consumer product company.

Responsibilities

Create and implement company quality standards and testing protocol.
Participate in design reviews and ensure customer quality requirements are met.
Monitor and analyze consumer complaints and product returns.
Provide product and instruction manual warnings/labels and guidelines.

Skills

Project management skills

Strong communication skills

Organizational skills

Problem-solving skills

Analytical skills

Microsoft Office proficiency

Job description

Base pay range

$80,000.00/yr - $100,000.00/yr

Overview

Booming Consumers Products firm located outside of Boston seeks a Quality Assurance Manager to run the show! This is a growing firm with lots of opportunity to grow within the organization. Position is in office 4 days, one day remote! Direct message the job poster from Boston Hire.

Responsibilities

Create and implement company quality standards and testing protocol including retailer category specific quality guidelines.
Participate in design reviews, DFMEA, safety reviews, and review the manufacturing and test documentation to ensure customer quality requirements are met or exceeded.
Partner with Consumer Care and Sales teams to monitor and analyze consumer complaints as well as product returns and defectives. Implement recommended improvements with Engineering and Manufacturing.
Responsible for providing all product and instruction manual warnings/labels, safety, and use & care guidelines as well as input on consumer assembly and troubleshooting.

Knowledge & Skills

Strong project management skills (detail oriented) with the ability to manage multiple projects and tasks.
Strong communication, organizational and problem-solving skills with the ability to work well in a collaborative team environment.
Must have demonstrated strong analytical skills, with the ability to make product improvement recommendations.
Proficient using Microsoft Office programs including Word, Excel, Power Point.

Qualifications