Quality Assurance Manager

Boston Hire; Boston (MA); Hybrid; USD 80,000 - 100,000; Full time

Job summary

A growing consumer products firm located outside of Boston seeks a Quality Assurance Manager. The role requires 5-7 years of experience in quality management within a consumer products company. Responsibilities include establishing quality standards, working with design and sales teams, and ensuring customer quality requirements are met. The position offers a hybrid work model—mostly in-office with one remote day per week.

Qualifications

• Minimum 5-7 years’ experience as a quality leader in a consumer product company.

Responsibilities

• Create and implement company quality standards and testing protocol.
• Participate in design reviews and ensure customer quality requirements are met.
• Monitor and analyze consumer complaints and product returns.
• Provide product and instruction manual warnings/labels and guidelines.

Skills

Project management skills

Strong communication skills

Organizational skills

Problem-solving skills

Analytical skills

Microsoft Office proficiency

Job description

Base pay range

$80,000.00/yr - $100,000.00/yr

Overview

Booming Consumers Products firm located outside of Boston seeks a Quality Assurance Manager to run the show! This is a growing firm with lots of opportunity to grow within the organization. Position is in office 4 days, one day remote! Direct message the job poster from Boston Hire.

Responsibilities

• Create and implement company quality standards and testing protocol including retailer category specific quality guidelines.
• Participate in design reviews, DFMEA, safety reviews, and review the manufacturing and test documentation to ensure customer quality requirements are met or exceeded.
• Partner with Consumer Care and Sales teams to monitor and analyze consumer complaints as well as product returns and defectives. Implement recommended improvements with Engineering and Manufacturing.
• Responsible for providing all product and instruction manual warnings/labels, safety, and use & care guidelines as well as input on consumer assembly and troubleshooting.

Knowledge & Skills

• Strong project management skills (detail oriented) with the ability to manage multiple projects and tasks.
• Strong communication, organizational and problem-solving skills with the ability to work well in a collaborative team environment.
• Must have demonstrated strong analytical skills, with the ability to make product improvement recommendations.
• Proficient using Microsoft Office programs including Word, Excel, Power Point.

Qualifications

• Minimum 5-7 years’ experience as a quality leader in a consumer product company.

Seniority level

Associate

Employment type

Contract

Job function

Management

Industries

Manufacturing

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