Quality Assurance Lead — CAPA & Supplier Quality

Faith Technologies, Inc.; United States; On-site; USD 80,000 - 110,000; Full time

Job summary

Faith Technologies, Inc. is seeking an Excellerate Quality Supervisor to lead non-conformance resolution and customer complaints through containment, root cause, and corrective actions. You will audit supplier performance, manage CAPAs, and drive quality improvements across manufacturing and testing processes.

The role focuses on ensuring product compliance to customer specs and industry standards, collaborating with engineers, suppliers, and customers, and supporting audits and certifications.

Qualifications

• Bachelor's degree required; engineering preferred.
• 2 years of related industry experience required; 5 years preferred.
• Travel 10-25% of time.
• Work schedule: 7 AM–5 PM, Monday–Friday; may vary to meet business needs.

Responsibilities

• Ensure products meet customer specifications, standards, and regulatory requirements.
• Manage supplier quality documentation and audits; drive supplier qualification and SCAR processes.
• Act as primary quality contact for customers; address quality concerns and audits.
• Develop and maintain quality plans and control plans for manufacturing readiness.
• Lead CAPA investigations and drive improvement actions from data trends.

Skills

Quality Assurance

CAPA

Audits

Customer service

Cross-functional teamwork

Education

Bachelor's Degree

Engineering degree preferred

Job description

Faith Technologies, Inc. is seeking an Excellerate Quality Supervisor to lead non-conformance resolution and customer complaints through containment, root cause, and corrective actions. You will audit supplier performance, manage CAPAs, and drive quality improvements across manufacturing and testing processes.

The role focuses on ensuring product compliance to customer specs and industry standards, collaborating with engineers, suppliers, and customers, and supporting audits and certifications.