Quality Assurance Lead — Customer & Supplier Excellence

Faith Technologies Incorporated (FTI); Olathe (KS); On-site; USD 70,000 - 90,000; Full time

Job summary

Faith Technologies Incorporated (FTI) is seeking a Quality Supervisor to lead non-conformance resolution, audits, and supplier quality management within a manufacturing/engineering environment. The role focuses on ensuring product compliance, leading CAPA, and coordinating with customers and engineers.

You will drive quality improvements, develop quality plans, and participate in supplier risk assessments while supporting manufacturing readiness and continuous improvement initiatives.

Qualifications

• Bachelor’s degree required; Engineering is preferred.
• 2 years of related industry experience required; 5 years preferred.
• Travel 10-25%.
• Work hours 7 AM–5 PM, Mon–Fri; may require non-standard days to meet business needs.

Responsibilities

• Ensure products meet customer specs, industry standards and Excellerate requirements.
• Lead supplier qualification, audits, and SOP/WKI updates.
• Serve as primary customer contact for quality-related meetings and concerns.
• Develop and maintain Quality Plans and control plans for manufacturing readiness.
• Analyze NCM data, drive CAPA for systemic issues, and lead continuous improvement.

Skills

Quality management

Customer service

Root cause analysis

CAPA

Audits

Supplier quality

Process improvement

Documentation

Education

Bachelor’s degree (Engineering preferred)

Tools

QMS software

Job description

Faith Technologies Incorporated (FTI) is seeking a Quality Supervisor to lead non-conformance resolution, audits, and supplier quality management within a manufacturing/engineering environment. The role focuses on ensuring product compliance, leading CAPA, and coordinating with customers and engineers.

You will drive quality improvements, develop quality plans, and participate in supplier risk assessments while supporting manufacturing readiness and continuous improvement initiatives.