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Quality Assurance Lead

University Center for Academic Excellence at UNC Charlotte

Charlotte (NC)

On-site

USD 47,000 - 57,000

Full time

9 days ago

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Job summary

A leading educational institution seeks a Quality Assurance Lead to establish standards and mentor early childhood educators in North Carolina. This full-time role involves developing tools for evaluation and ensuring effective communication across teams. Candidates should hold a Master's degree in education and possess extensive experience in early childhood leadership.

Qualifications

  • Master's degree in education or related field required.
  • Minimum of 3 years of experience in early childhood leadership.
  • Knowledge of NC Professional Teaching Standards and early childhood policies preferred.

Responsibilities

  • Lead the establishment of quality standards for mentors and evaluators.
  • Mentor and evaluate lead teachers in nonpublic schools.
  • Ensure effective communication between regional offices and field evaluators.

Skills

Oral Communication
Written Communication
Interpersonal Skills
Leadership
Teamwork
Technical Knowledge

Education

Master’s degree in education

Tools

Database Spreadsheets
Power Point

Job description

2 days ago Be among the first 25 applicants

Position Information

General Information

Position Number 004868 Vacancy Open to All Candidates Working Title Quality Assurance Lead Position Designation EHRA Non-Faculty Employment Type Time Limited - Full-time Months per Year 11 Work Schedule

8:00 am – 5:00 pm; Monday – Friday

Hours per week 40 FLSA Status Exempt Division Academic Affairs Department College of Education (Col) Work Location Home/Field Based Salary Range $47,379 - $56,878 Primary Purpose of Department

Based on the established Early Educator Support Office Framework, approved by the North Carolina State Board of Education (NCSBE), the purpose of this program is to manage and expand the infrastructure for a statewide system of professional development and support to early childhood educators, with or eligible for a North Carolina Birth-through-Kindergarten license, in nonpublic sites, thereby increasing local and state capacity to effectively provide services to all eligible teachers. The program will ensure that all aspects of the services established under the Framework are delivered in the designated region of the State, for eligible teachers in that region: those employed in nonpublic schools that hold, or are eligible for, the NC Birth-through-Kindergarten License (NC Pre-K, NC Developmental Day, and Child Care). In order to receive services, teachers must be enrolled with Early Educator Support program. All processes and procedures established under NC State Board of Education policies must be implemented.

Primary Purpose of Position

The Quality Assurance Lead will lead the work of establishing quality standards for the work of mentors and evaluators, the development of tools to ensure reliability, and the design and implementation of inter-rater reliability studies. This position will provide leadership to a full team of mentors and evaluators, including partners, who are responsible for mentoring and evaluating lead teachers who hold or are eligible to hold a North Carolina Birth-through-Kindergarten License and who are employed by nonpublic schools: NC Pre-Kindergarten and NC Developmental Day, Child Care. This position is responsible for maintaining consistency of procedure and information delivery, providing an effective communication structure between the state/regional offices and the field to ensure delivery of the same message to all evaluators, mentors, site administrators and partners, and ensuring shared collaboration throughout the state. The Quality Assurance Program Lead will provide mentoring and/or evaluation services to teachers.

Summary Of Position Responsibilities

The Quality Assurance Program Lead:

Leads, inspires, and sets a high standard of excellent practices through development of inter-rater reliability studies and by serving as a liaison between the UNC Charlotte EESLPD Office and the evaluator/mentors, including partners, in assigned Region.

Minimum Education/Experience

Master’s degree in education with a concentration in early childhood education, child development, human development/family studies, special education, curriculum and instruction, or related field with additional focus on quality, reliability, statistics, conducting educational research, etc. A minimum of 3 years of progressive, successful experience as an early childhood leader at the local, regional or state level. Equivalent education and experience may be considered.

Preferred Education, Knowledge, Skills And Experience

  • Professional Knowledge – In child development and application of theory; adult learning theory and evidence-based practices in designing and delivering effective professional development; NC Professional Teaching Standards; NC Department of Public Instruction’s Educator Effectiveness System; NC Foundations for Early Learning and Development; NC Pre-K and Developmental Day Program Requirements; NC State Board of Education Teacher Licensure Policy: Beginning Teacher Support Program; NC Department of Public Instruction’s Mentor Standards and knowledge about NC educator licensure requirements.
  • Knowledge of the EESLPD Framework (procedures, guidelines and implementation) is preferred.
  • Technical Knowledge: Ability to use the NC Department of Public Instruction’s Home Base/NC Educator Effectiveness System, database spreadsheets, Power Point presentations and Blogs.
  • Skill for using technology and computer in daily work with teachers and colleagues.
  • Strong oral and written communication skills- Ability to nurture, listen, guide, coach, support adults and build on strengths.
  • Exceptional interpersonal skills – Ability to actively participate as a member of a mentor-teachers-evaluator team and a regional structure to meet program goals.
  • Teamwork is essential to this position. Building collaborative partnerships – with site administrators and technical assistance professionals across sectors to support coordination of effective mentoring, coaching and evaluation of teachers being served.
  • Ability to facilitate Professional Learning Communities – effectively support evidence-based teaching practices resulting in positive outcomes for children.

Necessary Certifications/Licenses

NC Birth through Kindergarten Continuing Licensure

Preferred

Preferred Certifications/Licenses Special Notes to Applicants

  • The candidate must reside within the geographic region served by the Early Educator Support Office’s Western Hub.
  • The finalist will be subject to a Criminal Background Check and/or a Motor Vehicle Report
  • The Search Committee will not contact references without first verifying permission with the finalist.
  • Please ensure your resume reflects the knowledge, skills, abilities, and experiences to support your answers to the supplemental questions.
  • If there is a document, you feel is relevant to this position that you would like reviewed with your resume and application you may upload it to the “Other Documents” section of the Applicant Documents.
  • UNC Charlotte Benefits Information: https://hr.charlotte.edu/benefits/benefits-overview/

Posting Open Date 05/29/2025 Posting Close Date 06/15/2025 Open Until Filled No Proposed Hire Date 07/01/2025 If time-limited please indicate appointment end date 06/30/2026 Contact Information

For additional information please contact Stephanie Bridges atssbridge@charlotte.edu

Posting Specific Questions

Required fields are indicated with an asterisk (*).

  • * How did you hear about this employment opportunity?
    • UNC Charlotte Website
    • HERC Job Board
    • Inside Higher Education
    • Circa (formerly known as Local JobNetwork)
    • Another Website
    • Agency Referral
    • Advertisement/Publication
    • Personal Referral
    • Other
  • Where did you learn about this posting? (Open Ended Question)
  • * Do you currently hold the required NC Birth through Kindergarten Continuing Licensure?
    • Yes
    • No
  • * Have you earned a Master’s degree in education with a concentration in early childhood education, child development, human development/family studies, special education, curriculum and instruction, or related field?
    • Yes
    • No
  • * Do you have at least 3 years of progressive, successful experience as an early childhood leader at the local, regional or state level?
    • Yes
    • No
Applicant Documents

Required Documents

  • Resume / Curriculum Vitae
  • Cover Letter / Letter of Interest
  • Contact Information for References

Optional Documents

  • Other Document

Seniority level
  • Seniority level
    Mid-Senior level
Employment type
  • Employment type
    Full-time
Job function
  • Job function
    Quality Assurance
  • Industries
    Higher Education

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