Quality Assurance Investigator: GMP & Lab Ops

The Synergy Company™; Moab (UT); On-site; USD 39,000 - 52,000; Full time

Job summary

The Synergy Company in Moab, Utah, is seeking a Quality Control Specialist to join our onsite quality team. This role focuses on investigations, CAPA, and laboratory operations to keep our premium organic supplements meeting internal and industry standards.

You will audit production areas, track quality findings, coordinate with lab personnel, and support continuous quality improvements across the organization. A strong attention to detail and collaborative mindset are essential.

Qualifications

• High school diploma or GED equivalent.
• Must be at least 18 years of age.
• Must be legally authorized to work in the United States.
• Must be able to read, write, speak, listen, and comprehend English well enough to safely and effectively perform the role.
• Must be able to pass a background check.

Responsibilities

• Perform internal audits alongside the Quality Manager, including regular inspections throughout production areas
• Document audit findings and communicate quality concerns to leadership
• Help maintain the CAPA and deviation programs, including tracking findings, investigations, follow-up, and closure
• Investigate temperature and humidity readings, customer returns, product defects, and nonconforming materials
• Support quality activities for wholesale customers and Synergized ingredients, including questionnaires, regulatory documentation, and B2B quality support
• Maintain the calibration program across departments
• Help create and maintain finished‑goods stability studies and investigate related data
• Coordinate with internal and external laboratory personnel
• Regularly perform or assist with laboratory testing, including titrations, HPLC, FTIR, microscopic analysis, moisture, density, tablet hardness, and microbiology
• Prepare and send samples to third‑party laboratories
• Support the development of new laboratory methods and equipment
• Participate in continuous quality improvement efforts

Skills

Strong attention to detail

Critical thinking

Organization

Sound judgment

Written and verbal communication

Basic math

Computer literacy

Adaptability

Manage multiple priorities

Team collaboration

Education

Bachelor’s degree in a scientific field

High school diploma or GED

Tools

Calibrated inspection tools

Job description

The Synergy Company in Moab, Utah, is seeking a Quality Control Specialist to join our onsite quality team. This role focuses on investigations, CAPA, and laboratory operations to keep our premium organic supplements meeting internal and industry standards.

You will audit production areas, track quality findings, coordinate with lab personnel, and support continuous quality improvements across the organization. A strong attention to detail and collaborative mindset are essential.