Quality Control Specialist

The Synergy Company™; Moab (UT); On-site; USD 39,000 - 52,000; Full time

Job summary

The Synergy Company in Moab, Utah, is seeking a Quality Control Specialist to join our onsite quality team. This role focuses on investigations, CAPA, and laboratory operations to keep our premium organic supplements meeting internal and industry standards.

You will audit production areas, track quality findings, coordinate with lab personnel, and support continuous quality improvements across the organization. A strong attention to detail and collaborative mindset are essential.

Qualifications

• High school diploma or GED equivalent.
• Must be at least 18 years of age.
• Must be legally authorized to work in the United States.
• Must be able to read, write, speak, listen, and comprehend English well enough to safely and effectively perform the role.
• Must be able to pass a background check.

Responsibilities

• Perform internal audits alongside the Quality Manager, including regular inspections throughout production areas
• Document audit findings and communicate quality concerns to leadership
• Help maintain the CAPA and deviation programs, including tracking findings, investigations, follow-up, and closure
• Investigate temperature and humidity readings, customer returns, product defects, and nonconforming materials
• Support quality activities for wholesale customers and Synergized ingredients, including questionnaires, regulatory documentation, and B2B quality support
• Maintain the calibration program across departments
• Help create and maintain finished‑goods stability studies and investigate related data
• Coordinate with internal and external laboratory personnel
• Regularly perform or assist with laboratory testing, including titrations, HPLC, FTIR, microscopic analysis, moisture, density, tablet hardness, and microbiology
• Prepare and send samples to third‑party laboratories
• Support the development of new laboratory methods and equipment
• Participate in continuous quality improvement efforts

Skills

Strong attention to detail

Critical thinking

Organization

Sound judgment

Written and verbal communication

Basic math

Computer literacy

Adaptability

Manage multiple priorities

Team collaboration

Education

Bachelor’s degree in a scientific field

High school diploma or GED

Tools

Calibrated inspection tools

Job description

Quality Control Specialist

Moab, Utah | Onsite | Full-Time | Hourly

Help strengthen the quality behind every product we make.

At The Synergy Company, we believe business can be a force for good. As an independently owned manufacturer of premium organic supplements and a Certified B Corporation, we are committed to creating products with integrity while caring for our people, our community, and the planet.

We are looking for a Quality Control Specialist to join our Quality team in Moab, Utah. This is a hands‑on role for someone who combines strong attention to detail with curiosity, critical thinking, and a commitment to doing things the right way.

You’ll support quality systems, investigations, regulatory activities, production, and laboratory operations to help ensure our products and processes continue to meet high internal and industry standards.

About the role

This position goes beyond routine inspection. You’ll help investigate quality issues, support internal audits, maintain key quality programs, work with laboratory testing and data, and collaborate with teams across the company.

It’s a strong fit for someone who enjoys solving problems, working with technical information, and helping turn findings into meaningful quality improvements.

What you’ll do

• Perform internal audits alongside the Quality Manager, including regular inspections throughout production areas
• Document audit findings and communicate quality concerns to leadership
• Help maintain the Corrective and Preventive Action (CAPA) and deviation programs, including tracking findings, investigations, follow-up, and closure
• Investigate temperature and humidity readings, customer returns, product defects, and nonconforming materials
• Support quality activities for wholesale customers and Synergized ingredients, including questionnaires, regulatory documentation, and B2B quality support
• Maintain Synergy’s calibration program across departments
• Help create and maintain finished‑goods stability studies and investigate related data
• Coordinate with internal and external laboratory personnel
• Regularly perform or assist with laboratory testing, including titrations, HPLC, FTIR, microscopic analysis, moisture, density, tablet hardness, and microbiology
• Prepare and send samples to third‑party laboratories
• Support the development of new laboratory methods and equipment
• Participate in continuous quality improvement efforts

This role may be a good fit for you if you:

• Notice details and inconsistencies others may miss
• Like figuring out why something happened and how to prevent it from happening again
• Enjoy a mix of desk work, laboratory work, and time on the production floor
• Are comfortable learning technical processes and working with data
• Can organize and follow issues through to resolution
• Communicate clearly across different teams
• Use sound judgment while following established procedures
• Take ownership of your work and follow through on commitments

What we’re looking for

Required qualifications

• High school diploma or GED equivalent
• Must be at least 18 years of age
• Must be legally authorized to work in the United States
• Must be able to read, write, speak, listen, and comprehend English well enough to safely and effectively perform the role
• Must be able to pass a background check

Preferred qualifications

• Bachelor’s degree in a scientific field
• Experience or familiarity with food production processes and systems
• Knowledge of dietary supplement quality and regulatory requirements, including cGMP, HARPC, FSMA, Kosher, and Certified Organic guidelines
• Familiarity with calibrated inspection tools and equipment

These are preferred, not required, qualifications. We encourage candidates who meet the core requirements and believe their skills, experience, and ability to learn would allow them to succeed in the role to apply.

Skills that will help you succeed

• Strong attention to detail
• Critical thinking and problem solving
• Organization and follow-through
• Sound judgment and decision making
• Strong written and verbal communication
• Basic math and computer literacy
• Adaptability
• Ability to manage multiple priorities
• Productive collaboration across teams
• Commitment to quality and continuous improvement

Compensation

Pay range: $28.00–$38.00 per hour*

*The posted pay range represents the full compensation range for this position. New hires are typically brought in toward the lower portion of the range, depending on experience, qualifications, and internal equity. Actual starting pay will be based on relevant skills, experience, and alignment with the role.

Schedule and location

This is a full-time, onsite position based in Moab, Utah, working 40 hours per week, Monday through Friday.

The schedule may generally be structured as either:

• Four 10-hour workdays, or
• Five 8-hour workdays

Because the role involves regular laboratory work, production‑floor audits, investigations, and collaboration with other departments, employees in this position will work in person at our Moab facilities.

Physical requirements

This role involves regular standing and walking throughout production, warehouse, and laboratory areas. Work in GMP-controlled areas requires appropriate PPE, which may include gloves, hairnets, masks, and other protective equipment.

The position may also involve kneeling, bending, moving materials, standing at laboratory benches, and lifting up to 35 pounds.

Discover the Difference We Make

At The Synergy Company, we work to create more than just high-quality supplements. We work to build a company where purpose matters, people are respected, and quality is never an afterthought.

If you are curious, detail-oriented, committed to quality, and motivated by understanding how things work — and how they can work better — we’d love to hear from you.