Quality Assurance-Improvement Specialist

Progress House; Placerville (CA); On-site; USD 33,000 - 39,000; Full time

Job summary

Progress House, Inc. in Placerville, CA, is seeking a QA-I Specialist to support grant responsiveness and project execution. You will collaborate with the executive team and program director to guide quality via audits of client charts and staff training.

This role emphasizes managing grants, tracking milestones, and ensuring compliance with funding requirements, while maintaining strong communication with stakeholders and delivering timely deliverables.

Qualifications

• Minimum three years of related experience or education in substance abuse treatment.
• Excellent verbal and written communication skills.
• Strong problem-solving and initiative.
• Knowledge of administrative procedures and documentation.
• Ability to multi-task and meet deadlines.
• Experience with grants coordination and funding submissions.

Responsibilities

• Project Management for Grants and Funding Opportunities
• Administrative and bookkeeping tasks including invoices, POs, and inventory reports
• Uphold project milestones and adjust schedules to meet deadlines
• Manage change requests and collaborate with stakeholders
• Ensure on-time delivery of tasks and maintain stakeholder communication
• Prepare deliverables and submit to grant funders as directed
• Schedule/organize meetings
• Funder QA-Improvement activities at Federal/State/County level
• Review client charts for documentation compliance
• Train new staff and support caseload management
• Coordinate monthly client surveys to assess satisfaction
• Ensure policies/procedures, safety and security compliance

Skills

Verbal communication

Written communication

Problem-solving

Administrative procedures

Interpersonal skills

Motivation/mission-driven

Research skills

Multi-tasking

Regulatory/compliance knowledge

Grants coordination

Education

Three years experience/education in substance abuse treatment or related field

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Quality Assurance-Improvement Specialist

Technical Placerville, CA, US

2 days ago Requisition ID: 1026

Salary Range: $24.00 To $28.00 Hourly

Pay Range: This position starts at $24.00 per hour, with a maximum pay rate of $28.00 per hour.

The QA-I Specialist will collaborate with the executive team to confirm interest in grants and opportunities with funding parties and execute project plans to respond. The QA-I Specialist will also work in partnership with the Program Director and Human Resources Director to guide overall program quality via auditing client charts and implementing any necessary staff trainings and/or performance management procedures.

Responsibilities and Duties: (Including, but not limited to:)

• Project Management for Grants and Miscellaneous Funding Opportunities
• Administrative and bookkeeping tasks, including but not limited to managing invoices, purchase orders and inventory reports, among other financial documents
• Uphold project initiatives and monitor milestones, adjusting schedules where possible to meet scope requirements in line with deadlines
• Manage any project change requests and collaborate with stakeholders (e.g., Executive team, Board, Funders, etc.)
• to weigh risk and business need
• Ensure on time delivery of task commitments
• Maintain consistent communication with all project stakeholders
• Prepare deliverables and submit to grant or funders as directed
• Schedule/organize meetings
• Federal/State/County Funder Quality Assurance-Improvement Activities
• Review client charts, ensuring documentation compliance with funding parties
• Train new counseling staff and provide ongoing support for caseload management
• Coordinate monthly client survey process, ensuring client satisfaction in line with Progress House, Inc. mission, vision and values
• Ensure policies and procedures are in place and adhered to, including safety and security

Qualifications:

• A combination of three (3) years of experience and/or education in the field of substance abuse disorder treatment, psychology, counseling, social work or related field.
• Strong verbal and written communication skills
• Robust problem-solving skills: ability to quickly devise solutions and strategies
• Knowledge of administrative procedures
• Interpersonal skills
• Highly motivated and driven towards organizational mission
• Effective research skills and knowledge of information sources
• Ability to multi-task, efficient, organized and deadline-focused
• Quick study for regulatory requirements and compliance with funding requirements
• Demonstrated experience and success with grants and RFI/P/Q coordination and submissions

Special Qualifications:

• Pre-Employment Investigative Background Check and Drug Test is required.
• Progress House, Inc. is a Drug-Free Workplace.
• Post-Hire TB Test is required; a post-hire, pre-employment physical including fitness for duty examination may also be required.

Pay Range: This position starts at $24.00 per hour, with a maximum pay rate of $28.00 per hour.

The QA-I Specialist will collaborate with the executive team to confirm interest in grants and opportunities with funding parties and execute project plans to respond. The QA-I Specialist will also work in partnership with the Program Director and Human Resources Director to guide overall program quality via auditing client charts and implementing any necessary staff trainings and/or performance management procedures.

Responsibilities and Duties: (Including, but not limited to:)

• Project Management for Grants and Miscellaneous Funding Opportunities
• Administrative and bookkeeping tasks, including but not limited to managing invoices, purchase orders and inventory reports, among other financial documents
• Uphold project initiatives and monitor milestones, adjusting schedules where possible to meet scope requirements in line with deadlines
• Manage any project change requests and collaborate with stakeholders (e.g., Executive team, Board, Funders, etc.)
• to weigh risk and business need
• Ensure on time delivery of task commitments
• Maintain consistent communication with all project stakeholders
• Prepare deliverables and submit to grant or funders as directed
• Schedule/organize meetings
• Federal/State/County Funder Quality Assurance-Improvement Activities
• Review client charts, ensuring documentation compliance with funding parties
• Train new counseling staff and provide ongoing support for caseload management
• Coordinate monthly client survey process, ensuring client satisfaction in line with Progress House, Inc. mission, vision and values
• Ensure policies and procedures are in place and adhered to, including safety and security

Qualifications:

• A combination of three (3) years of experience and/or education in the field of substance abuse disorder treatment, psychology, counseling, social work or related field.
• Strong verbal and written communication skills
• Robust problem-solving skills: ability to quickly devise solutions and strategies
• Knowledge of administrative procedures
• Interpersonal skills
• Highly motivated and driven towards organizational mission
• Effective research skills and knowledge of information sources
• Ability to multi-task, efficient, organized and deadline-focused
• Quick study for regulatory requirements and compliance with funding requirements
• Demonstrated experience and success with grants and RFI/P/Q coordination and submissions

Special Qualifications:

• Pre-Employment Investigative Background Check and Drug Test is required.
• Progress House, Inc. is a Drug-Free Workplace.
• Post-Hire TB Test is required; a post-hire, pre-employment physical including fitness for duty examination may also be required.

Monday through Friday, 8:00 AM to 5:00 PM, with two paid 10-minute rest breaks.