Quality Assurance HR Coordinator

DIVERSITY HEALTH SERVICE LLC; BLOOMINGTON (MN); On-site; USD 45,000 - 75,000; Full time

Job summary

An established provider of Early Intensive Developmental and Behavioral Intervention services is seeking a Quality Assurance & HR Coordinator. This full-time role is pivotal in ensuring operational excellence and compliance while supporting staff development. The ideal candidate will be detail-oriented, organized, and passionate about improving care quality. Join a dedicated team committed to providing exceptional support for individuals with Autism Spectrum Disorder in a positive work environment. Opportunities for professional growth and a competitive salary await you in this dynamic healthcare setting.

Benefits

401(k)

Competitive Salary

Opportunity for Advancement

Paid Time Off

Training & Development

Qualifications

• 1-2 years of experience in quality assurance or HR roles, preferably in healthcare.
• Familiarity with HR processes such as recruitment and onboarding.

Responsibilities

• Monitor session notes for accuracy and compliance.
• Oversee HR functions including employee onboarding and performance management.

Skills

Organizational Skills

Communication Skills

Multitasking

Compliance Understanding

Education

Bachelor’s Degree in Business Administration

Bachelor’s Degree in Human Resources

Bachelor’s Degree in Healthcare Management

Tools

Microsoft Office Suite

HR Software/Tools

Job description

Benefits:

401(k)

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Location: Bloomington, MN Job Type: Full-Time Industry: Healthcare, EIDBI Services

About Us:

Diversity Health Services is an established provider of Early Intensive Developmental and Behavioral Intervention (EIDBI) services, dedicated to providing high-quality care and support for individuals with Autism Spectrum Disorder (ASD) and related conditions. We are committed to building a team that ensures our clients receive the best possible care while maintaining a positive work environment for our staff. We are currently seeking a Quality Assurance & HR Coordinator to join our growing team and help maintain our operational excellence.

Position Overview:

As a Quality Assurance & HR Coordinator, you will play a key role in maintaining the quality of our services, ensuring compliance, and supporting our staff in their development and success. This full-time position requires someone who is organized, detail-oriented, and passionate about improving the quality of care we provide to our clients, while also managing HR functions to ensure smooth operations.

Key Responsibilities:

Quality Assurance:

Monitor session notes submitted by staff (Behavior Technicians, BCBAs) to ensure timely and accurate documentation.

Provide feedback on session notes and work with staff to improve quality and consistency.

Collaborate with BCBAs and other staff to ensure effective service delivery to clients.

Track performance metrics and help develop improvement plans for team members.

HR Management:

Oversee HR functions, including employee onboarding, training, and performance management.

Maintain accurate employee records, track certifications, and ensure compliance with all regulatory and company standards.

Assist with the hiring process, including job postings, candidate interviews, and hiring decisions.

Conduct regular performance reviews and assist in resolving any HR-related issues.

Compliance & Disciplinary Actions:

Monitor compliance with company policies, including timely session note submission, timesheet accuracy, and adherence to internal procedures.

Follow up on late or missing documentation, issue reminders, and escalate serious issues to the Operations Manager.

Assist in addressing disciplinary matters, maintaining documentation, and ensuring all compliance issues are addressed appropriately.

Administrative Tasks:

Order supplies and materials needed for client services.

Respond to emails and other communications related to client care and staff management.

Support the Operations Manager with administrative tasks as needed.

Qualifications:

Education: Bachelor’s degree in Business Administration, Human Resources, Healthcare Management, or related field (preferred).

Experience:

1-2 years of experience in a quality assurance or HR role, preferably in healthcare or EIDBI services.

Familiarity with HR processes such as recruitment, onboarding, and employee performance management.

Strong understanding of compliance, documentation, and regulatory requirements in the healthcare industry.

Skills:

Strong organizational and multitasking skills.

Excellent communication skills, both written and verbal.

Ability to work independently and as part of a team.

Proficient with Microsoft Office Suite (Excel, Word, Outlook) and familiarity with HR software/tools is a plus.

What We Offer:

Competitive salary based on experience.

Opportunities for professional growth and development.

Retirement plan with 401(k) options.

Paid time off (PTO) and holidays.

How to Apply:

If you are passionate about improving the quality of care and ensuring operational excellence, we encourage you to apply for the Quality Assurance & HR Coordinator position. Please submit your resume and a cover letter outlining your experience and interest in the role through Indeed.

Diversity Health Services is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

This version includes the Bloomington, MN location. Let me know if you need any further changes!

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You said:

what is the pay for this role

ChatGPT said:

The pay for a Quality Assurance & HR Coordinator can vary depending on factors like experience, location, and the specific responsibilities of the role. For Bloomington, MN, which is in the Minneapolis metro area, the typical salary range for a role like this could be:

Entry-level: $45,000 to $55,000 per year

Mid-level experience: $55,000 to $65,000 per year

Experienced professionals: $65,000 to $75,000+ per year

This can vary based on your company’s budget, the candidate's experience, and other factors like benefits and growth opportunities.

If you want to be competitive in attracting the right talent, I'd recommend starting in the mid-range and adjusting based on the candidate's qualifications. You could list the salary as "Competitive, based on experience" in the job posting or provide a more specific range if you prefer to set clear expectations.

4o mini