Quality Assurance Housekeeping Supervisor

The Long Bay Resort; North Myrtle Beach (SC); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Weekly pay

Medical & Dental

PTO

401(k) plan

Scholarship program

Tuition reimbursement

Resort discount

EAP

Job summary

The Long Bay Resort is seeking a Housekeeping Inspector/Supervisor (Quality Assurance Supervisor) to support the Director and Assistant Director in training and coaching housekeeping staff. You will inspect rooms and public areas to ensure quality standards are met and assist with routine housekeeping duties when needed.

Responsibilities include supervising staff, documenting inspection results, coordinating with maintenance and front desk, and delivering exceptional guest service.

Qualifications

• Must be flexible to work varying shifts, including weekends
• Must have a valid driver’s license with a clean record
• Proven experience inspecting units for cleanliness and condition
• Strong communication and teamwork capabilities
• Commitment to guest service and reliability
• Ability to stay professional and honest in all interactions

Responsibilities

• Supervise, train, and coach housekeeping staff to meet duties and standards
• Inspect guest rooms, common areas, and storerooms for cleanliness
• Document inspection results and coordinate with maintenance on deficiencies
• Manage linen, supplies, and equipment, including stock control
• Perform cleaning duties as needed based on business needs
• Coordinate with maintenance and front desk for seamless operations
• Address guest concerns promptly and courteously
• Greet guests and provide prompt service

Skills

Flexible shifts

Driver's license

Inspection experience

Communication skills

Teamwork

Guest service

Honesty

Reliability

Professionalism

Job description

The Long Bay Resort is seeking a Housekeeping Inspector/Supervisor (Quality Assurance Supervisor) to support the Director and Assistant Director in training and coaching housekeeping staff. You will inspect rooms and public areas to ensure quality standards are met and assist with routine housekeeping duties when needed.

Responsibilities include supervising staff, documenting inspection results, coordinating with maintenance and front desk, and delivering exceptional guest service.