Housekeeping Inspector/Supervisor

The Long Bay Resort; Myrtle Beach (SC); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Weekly pay

Medical and dental insurance

401(k) retirement plan with company match

Tuition reimbursement

Resort accommodations discount

Job summary

The Long Bay Resort in Myrtle Beach is seeking a Housekeeping Inspector/Supervisor to support the management of housekeeping operations. The role involves training and supervising the team to maintain quality standards and performing housekeeping duties as needed.

The ideal candidate should be passionate about exceptional service, reliable, and capable of clear communication. Benefits include weekly pay, insurance plans, paid time off, and more.

Qualifications

• Ability to work weekends and holidays.
• Must stand for long periods.
• Passionate about guest service.

Responsibilities

• Assist in supervising and training housekeeping staff.
• Inspect guest rooms and common areas for cleanliness.
• Manage and control linens, supplies, and equipment.
• Perform cleaning duties as required.

Skills

Exceptional service orientation

Reliability

Communication skills

Teamwork

Job description

Overview

The Housekeeping Inspector/Supervisor (Quality Assurance Supervisor) is responsible for supporting the Director and Assistant Director of Housekeeping in the managing, training and coaching of all housekeeping associates, including Housekeeping Room Attendants, Housepersons and Public Area Attendants, to ensure the hotel’s quality standards are met. Additionally, based on business need, the Housekeeping Inspector/Supervisor will be expected to perform regular housekeeping duties as directed by resort management.

Responsibilities

• Assist with the supervision, training, and coaching of housekeeping staff, ensuring they understand their duties and perform them efficiently.
• Thoroughly inspect the hotel’s guest rooms, common areas, and storerooms to ensure cleanliness standards are met.
• Update appropriate team members on the status of each guest room.
• Document the results of the room inspections, resolve deficiencies, and write work orders for maintenance issues.
• Inspect for any damages and immediately report to the manager.
• Efficiently manage, stock, and control linen, supplies, and equipment and closets.
• Perform cleaning duties based on business volume and the resort’s needs.
• Complete daily room assignments/section assignments for Housekeeping Room Attendants, Housepersons, and Public Area Attendants if needed.
• Coordinate with other departments, such as maintenance and front desk, to ensure seamless operations and guest satisfaction.
• Address guest concerns promptly and effectively, taking appropriate actions to resolve issues.
• Greet guests and provide prompt and courteous service.
• Clean the resort guest rooms/condos as required, including, but not limited to: dusting, vacuuming, changing linens, trash removal, cleaning bathrooms, kitchen area, and common areas.
• Other duties as assigned.

Qualifications

• Work periods may vary, including weekends and holidays.
• Must be able to stand for long periods of time.
• Passion for providing exceptional service to guests and team members.
• Responsibility, reliability, and honesty.
• Teamwork and collaboration.
• Must be able to communicate clearly and professionally with guests, coworkers, and supervisors.

Benefits

• WEEKLY PAY!
• Medical and Dental insurance.
• Supplemental insurance plans (Vision, Life, etc.)
• Paid Time Off.
• 401(k) retirement plan with company match.
• Bereavement Leave.
• Jury Duty Pay.
• Employee Assistance Program.
• David L. Brittain Scholarship Program.
• Tuition Reimbursement.
• Resort Accommodations Discount.
• And more!

We are an Equal Opportunity Employer of all qualified individuals, including minorities, women, veterans & individuals with disabilities. We participate in E-Verify.