Quality Assurance Generalist at Directions Credit Union Toledo, OH

kozmetickesluzby.vecnakraska.sk - Jobboard; Toledo (OH); On-site; USD 50,000 - 70,000; Full time

Job summary

Directions Credit Union in Toledo, OH is seeking a Quality Assurance Generalist to support the Quality Assurance Manager and manage various compliance and auditing tasks. The role includes handling IRA/HSA transactions, conducting audits, and ensuring adherence to legal frameworks.

The ideal candidate will take responsibility for compliance investigations and support branch activities. Directions Credit Union is committed to diversity and is an Equal Opportunity Employer.

Responsibilities

• Backup support for Quality Assurance Manager.
• Conduct specialty account audits.
• Perform IRA/HSA transactions and file audits.
• Review deceased accounts and ensure follow up.
• Oversee POA and death certificate review and approval.
• Maintain POA queue.
• Manage account update queue in Keystone.
• Handle Compliance Escalated Review in Meridian Link.
• Provide branch support for IRA/HSA and compliance.
• Maintain OFAC Check queue.
• Conduct basic compliance functions like OFAC review.
• Assume responsibility for compliance-related investigations.

Job description

Quality Assurance Generalist

Directions Credit Union. Toledo, OH. Job Details

Essential Duties and Responsibilities

• Backup support for Quality Assurance Manager
• Specialty account audits
• IRA/HSA transactions and file audits
• Deceased account review and follow up
• POA and death certificate Review and approval
• Maintain POA Queue
• Maintain account update queue in Keystone
• Maintain Compliance Escalated Review and Specialty Account Final Review queues in Meridian Link
• Branch support for IRA/HSA and Compliance
• Maintain OFAC Check queue
• Basic compliance functions like OFAC review, Dormant account review, NSF Fee and CD change report
• Assumes responsibility for the Credit Union’s compliance with all applicable laws, rules, and policies.
• Conducts any compliance-related investigations.
• Assumes responsibility for related duties as required or assigned.
• The employee is responsible for reading and shall strictly adhere to all policies, rules and regulations, and training that have been or that may hereafter be established by or applicable to Company for the conduct of its employees, and further, Employee shall strictly adhere to all the provisions of the Company’s handbook(s).

Directions Credit Union is an Equal Opportunity Employer AA M/F/Vet/Disability or other characteristic protected under federal, state, or local law.