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International Manufacturing & Assembly LLC (IMA) in Michigan is seeking an experienced Quality Assurance professional to monitor the Quality Management System, lead QA Technicians, and manage PPAP activities for new programs and changes. You will interface with customers and suppliers, drive corrective actions, and maintain audit readiness.
Ideal candidates have 5+ years in QA, strong GD&T knowledge, and experience with precision measuring tools and inspection methods.
The essential duties and responsibilities of this job are included but not limited to this job description. Other tasks may be assigned and expected to be performed.
Monitor the performance of the Quality Management System, including procedures, manuals, work instructions, and related quality documentation to ensure effectiveness and efficiency, and prepare for ISO-9001 audit.
Manage and develop Quality Assurance Technicians to support manufacturing in such activities as Receiving Inspection, In-process inspections, Final Inspection, Dock Audits, 1st Articles, In-process Audits, and Inspection methods.
Fill out all PPAP’s for new programs and changes; interface with customers, our plants and suppliers to obtain all required PPAP elements in a timely manner.
Ensure prompt and accurate responses to quality issues, analyze testing results to provide feedback, and always maintain open communication with other departments for maximum efficiency.
Collaborate with others to standardize work in manufacturing and/or support processes with the intent of reducing internal and external nonconforming product or rework.
Analyze and interpret customer blueprints, data, manuals, and other materials to determine specifications, inspection and testing procedures, adjustment and certification methods, formulas, and measuring instruments requirements.
Serve as the liaison between the company and customers for resolution of quality problems and overall goodwill.
Manage the Customer Return/Complaint process and ensure all appropriate containment, root cause, corrective actions, and verification actions are taken and followed through to completion.
Represent the voice of the customer to the Manufacturing Floor.
Represent the company in customer quality audits.
Ability to measure sample parts using various hand-held gages (calipers, micrometer, pin gages, height gage, etc). Knowledge of FARO and/or CMM recommanded.
Summarize and report dimensional results of samples sent to the customer on a weekly basis
Ability to read and understand basic GD&T is required
Gage R&R and Capability study/CpK – conduct and interpret for PPAP documents
Collect manufacturing “reject data” and summarize/present it in organized format to better understand and implement continuous improvement opportunities
Other tasks/functions as assigned.