Quality Assurance Coordinator (IDD Services)

Community Options, Inc.; Drums (PA); On-site; USD 50,000 - 61,000; Full time

Benefits offered by this job

Competitive benefits (Medical, Dental,

Birthday holiday

Generous PTO

Employee incentive & discount programs

403b Retirement Plan

Career growth opportunities

Job summary

Community Options, Inc. is seeking an IDD Quality Assurance Coordinator in PA to monitor QA activities across residential and vocational programs. The role serves as a liaison between local and national offices to ensure compliance with regulations and quality standards.

Starting pay is $55,000 per year. A bachelor’s degree and three years of related experience are required, along with knowledge of 6400 regulations and a valid driver’s license.

Qualifications

• Bachelor’s degree in a related field and three years of relevant experience.
• Knowledge of 6400 regulations.
• Valid driver’s license with satisfactory driving record.
• Commitment to and knowledge of community-based support for persons with disabilities.
• Experience managing QA programs and regulatory compliance.
• Proficient with Microsoft Office 365.

Responsibilities

• Schedule and conduct QA audits of financial, personnel files including training records, medication administration records, medical records, Therap, and billing documentation.
• Conduct physical site inspections of homes and programs.
• Conduct 30-day initial audit of all new homes and programs.
• Audit individuals’ in-house accounts for documentation, monitoring, and balance accuracy.
• Communicate audit findings to the Regional/State Director, Executive Director, and National Compliance and QA Director.
• Recommend changes in current policy and procedures.
• Cooperate with license and department staff during inspections, inquiries, or investigations.

Skills

6400 regulations

Independent judgment

MS Office 365

Education

Bachelor’s degree in related field

Tools

Microsoft Office 365

Job description

Community Options, Inc. is a national non‑profit agency providing services to individuals with disabilities in 11 states.

We are actively seeking a dedicated IDD Quality Assurance Coordinator in Drums, Scotrun, Columbia, and Northumberland, PA. The Quality Assurance Coordinator is responsible for monitoring the systematic operations of the residential and vocational programs. This person will serve as a liaison between the local office and the national office.

Starting pay is $55,000/per year

Responsibilities

• Schedule and conduct QA audits of financial, personnel files to include training records, medication administration records, medical records, Therap, and billing documentation
• Conduct physical site inspections of homes and programs
• Conduct 30-day initial audit of all new homes and programs
• Audit individuals’ in-house accounts to verify thatrequired documentation is maintained, accounts are monitored by the designated staff and balances are correct
• Communicate findings of audits to the Regional/State Director, Executive Director, and National Compliance and QA Director
• Recommend any necessary changes in current policy and procedures
• Additional tasks and responsibilities may be assigned
• Employee must cooperate with the license and department staff in any inspection, inquiry, or investigation

Minimum Requirements

• Bachelor’s degree in a related field and three years of relevant experience
• Knowledge of 6400 regulations
• Valid driver’s license with a satisfactory driving record
• Commitment to and knowledge of community-based support for persons with disabilities
• Working knowledge of management of an effective QA program, including training, monitoring, conducting and documenting investigations, addressing violations, and monitoring corrective actions
• Independent judgment is required to plan, prioritize, and organize diversified workload
• Proficient with Microsoft Office 365
• Knowledge and understanding of local regulatory agency operations
• Employment is contingent upon successful completion of checks of criminal background, central registry, child abuse registry, and drug testing

Why Community Options?

• Competitive Insurance Benefits (Medical, Dental, Vision)
• Paid Holidays—Including a Birthday Holiday
• Generous PTO
• Employee Incentive & Discount Programs
• 403b Retirement Plan
• Incredible career growth opportunities

Community Options is an Equal Opportunity Employer M/F/D/V

#IND-PO