Quality Assurance Coordinator

EmmUcare Home Health; Williamsport (Lycoming County); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

401(k)

Company car

Company parties

Dental insurance

Health insurance

Advancement opportunities

Paid time off

Training & development

Vision insurance

Job summary

EmmUcare Home Health, a growing home care agency, seeks a dependable Compliance Officer to review and manage employee and client documentation, ensuring accuracy and audit readiness. You will track licenses, trainings, and expirations, and support internal and external audits.

Candidates should have experience in compliance/healthcare, strong attention to detail, and excellent organizational skills. This role emphasizes confidentiality and regulatory adherence within a collaborative team

Qualifications

• Previous experience in compliance, healthcare, home care, HR, or office admin is preferred.
• Exceptional attention to detail and accuracy.
• Excellent organizational and time-management skills.
• Ability to manage multiple assignments, priorities, and deadlines.
• Proficiency with Excel, Google Sheets, and electronic filing systems.
• Strong written and verbal communication skills.

Responsibilities

• Review employee and client files for completeness, accuracy, and compliance.
• Identify missing, incomplete, inconsistent, or expired documentation.
• Track caregiver certifications, licenses, screenings, training requirements, and expiration dates.
• Contact employees regarding outstanding or expiring documentation.
• Follow up consistently until required documents are received.
• Review onboarding documents, background screenings, credentials, and employment requirements.
• Maintain compliance spreadsheets, tracking systems, reports, and electronic records.
• Enter and update compliance information in company systems.
• Assist with internal audits and preparation for external audits.
• Communicate compliance concerns and documentation issues to the appropriate team members.
• Help ensure employee and client records remain organized and audit-ready.
• Protect confidential employee and client information.
• Follow established policies, procedures, and regulatory requirements.

Skills

Attention to detail

Organizational skills

Time management

Multitasking

Written communication

Verbal communication

Independent work

Confidential information handling

Tools

Microsoft Excel

Google Sheets

Job description

Benefits:

• 401(k)
• Company car
• Company parties
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

Full-Time Quality Assurance Coordinator Company: EmmUcare Home Health

Employment Type: Full-Time

Pay: $15–$18 per hour, based on experience

Are you highly organized, detail-oriented, and committed to getting things right? Do you enjoy reviewing documentation, managing deadlines, and ensuring important requirements are completed?

EmmUcare Home Health is a growing home care agency dedicated to delivering dependable, high-quality care while maintaining strong standards of compliance, accuracy, confidentiality, and professionalism.

We are seeking a dependable and persistent Compliance Officer to support our compliance department. In this role, you will review, track, and maintain employee and client documentation to help ensure our records remain complete, accurate, current, and audit-ready.

What You’ll Do

• Review employee and client files for completeness, accuracy, and compliance
• Identify missing, incomplete, inconsistent, or expired documentation
• Track caregiver certifications, licenses, screenings, training requirements, and expiration dates
• Contact employees regarding outstanding or expiring documentation
• Follow up consistently until required documents and corrections are received
• Review onboarding documents, background screenings, credentials, and employment requirements
• Maintain compliance spreadsheets, tracking systems, reports, and electronic records
• Enter and update compliance information in company systems
• Assist with internal audits and preparation for external audits
• Communicate compliance concerns and documentation issues to the appropriate team members
• Help ensure employee and client records remain organized and audit-ready
• Protect confidential employee and client information
• Follow established policies, procedures, and regulatory requirements
• Assist with additional compliance and administrative responsibilities as assigned

What We’re Looking For

• Previous experience in compliance, healthcare, home care, human resources, or office administration is preferred
• Exceptional attention to detail and a strong commitment to accuracy
• Excellent organizational and time-management skills
• Ability to manage multiple assignments, priorities, and deadlines
• Confidence communicating expectations and holding others accountable
• Willingness to follow up consistently until outstanding requirements are completed
• Proficiency with Microsoft Excel, Google Sheets, electronic filing systems, or similar programs
• Strong written and verbal communication skills
• Ability to work independently while following established procedures
• Professional judgment when handling sensitive and confidential information
• Dependable attendance and a strong sense of responsibility
• Must have a valid drivers license

Why Join EmmUcare Home Health?

At EmmUcare Home Health, compliance is an essential part of protecting our clients, supporting our employees, and maintaining the quality of care our communities depend on. Your work will have a meaningful impact throughout the agency.

We offer:

• Competitive pay of $15–$18 per hour, based on experience
• Full-time employment
• 401(k) option
• Life insurance
• PPO health insurance plan
• Training and ongoing support
• A collaborative and supportive team environment
• Opportunities for professional development and growth
• Meaningful work that supports quality care and regulatory compliance

If you are dependable, organized, persistent, and ready to make a difference behind the scenes, we would love to hear from you. Apply today to join the EmmUcare Home Health team!

EmmUcare Home Health is an equal opportunity employer. Employment decisions are based on qualifications, experience, performance, and business needs without discrimination prohibited by applicable law.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchise should be made directly to the franchise location, and not to emmUcare Home Health.