Quality Assurance Coordinator

Serrato Corporation; Flint (MI); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health insurance

Paid holidays

401(k) retirement plan with company-m

Tuition Reimbursement

Paid Time Off

Employee Assistance Counseling

Job summary

Serrato Corporation in Flint, MI seeks a Quality Assurance Coordinator to ensure enrollment data accuracy and compliance with standards and government directives. You will proofread applications, manage data entry, and support outreach scheduling while maintaining detailed records and reports.

The role requires strong MS Office skills, attention to detail, and the ability to coordinate with staff to keep admissions on schedule.

Qualifications

• Proficiency with advanced Microsoft Office applications including Word, PowerPoint, Outlook, and Excel.
• Attention to detail and a high level of accuracy in all input.
• Knowledge of conducting audits and maintaining compliance.

Responsibilities

• Review and proof reading completed applications for enrollment process, ensuring accuracy for data entry.
• Scanning completed and approved applications into the CIS e-Folder database on a timely basis.
• Follow up with applicants for missing data and with staff to ensure timely admission.
• Track folder progress through admission process.
• Provide follow up with students upon arrival.
• Consolidate weekly reports into a database.

Skills

MS Office

Attention to detail

Communication

Organizational skills

Auditing/compliance knowledge

Education

Bachelor's degree in education or similar field

Tools

Microsoft Office

Job description

Primary Position Objective

The Quality Assurance Coordinator is responsible for ensuring that the data presented during the application process for enrollment, is accurately presented and adheres to an established quality standard and in compliance with government and management directives.

Brief Description of Duties

• Review and proof reading completed applications for enrollment process, ensuring accuracy for specific data entry for enrollment.
• Scanning completed and approved applications into the CIS e-Folder database on a timely basis
• Appropriate follow up with potential applicants for missing application data, and follow up with Job Corps Staff to ensure application reviews are in progress, complete, and admission is timely
• Tracking folder progress through admission process
• Providing appropriate follow up with students upon arrival
• Report consolidation- Regulating and consolidating Admission Counselor weekly reports into a database
• May assist with the scheduling of Outreach Fairs, Expos, Community Meetings, and with execution of special Outreach events, orientations, and tours.
• Proofreading, data entry, spreadsheet management
• Maintaining outreach calendars
• Assisting in the preparation of applications, ordering marketing materials and office supplies necessary for the department.
• Complete weekly and monthly reports, required trainings, self-starter, and work as a team.
• Other duties as assigned.
• Perform other duties as assigned.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

• Proficiency with advanced Microsoft Office applications including Word, Power Point, Outlook, and Excel.
• Computer Literacy with basic computer functions, email, internet, and basic programs such as Adobe Acrobat.
• Attention to detail and a high level of accuracy in all input.
• High level of communication, interpersonal, and organizational skills.
• Knowledge of conducting audits and maintaining compliance.

Experience

Minimum of one to two years related experience.

Education

Bachelor's degree in education or similar field preferred; or equivalent combination of education and experience.

Certificates/Licenses/Registration

• Valid State Driver's License

Benefits Offered

• Paid Short Term / Long Term Disability and Basic Life Insurance.
• Health care insurance available (medical, dental, vision, critical illness, accident, HSA, and FSA)
• Paid Holidays
• Paid Time Off
• 401(k) retirement plan with company match
• Tuition Reimbursement
• Employee Assistance Counseling Service Programs Available

Disclaimers

• Serrato Corporation is an Equal Opportunity Employer

#INDFG

• Serrato Corporation conducts background checks and drug screens.