Quality Assurance Coordinator

MEDCORE PREFERRED HOSPICE; Austin (TX); On-site; USD 60,000 - 80,000; Full time

Job summary

A healthcare organization in Austin, Texas is looking for a Quality Assurance Coordinator. In this role, you will monitor and enhance the quality and compliance of clinical and administrative operations. Key responsibilities include auditing patient records, ensuring regulatory compliance, and facilitating quality improvement initiatives. Ideal candidates should possess a bachelor’s degree in a relevant field, along with several years of experience in healthcare quality assurance and knowledge of hospice regulations.

Qualifications

• 2–5 years of experience in healthcare quality assurance, compliance, or clinical operations.
• Knowledge of hospice or home health regulations is preferred.

Responsibilities

• Conduct regular audits of patient records and clinical documentation.
• Ensure compliance with federal, state, and regulatory standards.
• Monitor quality improvement programs and performance indicators.
• Assist with regulatory surveys, inspections, and accreditation reviews.
• Train staff on quality standards and compliance procedures.

Skills

Analytical skills

Communication

Organizational abilities

Documentation review

Education

Bachelor’s degree in Healthcare Administration, Nursing, Public Health, or related field

Tools

Electronic medical records (EMR) systems

Job description

The Quality Assurance Coordinator is responsible for monitoring, evaluating, and improving the quality and compliance of clinical and administrative operations. This role ensures that the organization adheres to healthcare regulations, accreditation standards, and internal policies while supporting continuous quality improvement initiatives.

The coordinator works closely with clinical staff, management, and compliance teams to review documentation, conduct audits, track performance metrics, and implement process improvements that enhance patient care and operational efficiency.

Key Responsibilities

• Conduct regular audits of patient records and clinical documentation.
• Ensure compliance with federal, state, and regulatory standards (including hospice regulations).
• Monitor quality improvement programs and performance indicators.
• Assist with regulatory surveys, inspections, and accreditation reviews.
• Maintain quality assurance reports and compliance documentation.
• Identify operational gaps and recommend corrective actions.
• Train staff on quality standards, policies, and compliance procedures.
• Collaborate with clinical leadership to improve patient care outcomes.

Qualifications

• Bachelor’s degree in Healthcare Administration, Nursing, Public Health, or related field preferred.
• 2–5 years of experience in healthcare quality assurance, compliance, or clinical operations.
• Knowledge of hospice or home health regulations is preferred.
• Strong analytical and documentation review skills.
• Excellent communication and organizational abilities.
• Experience with electronic medical records (EMR) systems is a plus.